Shift Manager

5 days ago

Lalbagh Mangalore, India Third Wave Coffee Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Functional:-


• Elevates coffee culture by educating customers; selling coffee and coffee grinding and brewing equipment; preparing and serving a quality coffee beverage, introducing seasonal beverages along with food offerings.


• Welcome customers by assessing their coffee interests and needs.


• Invite customers for tastings of manual brew & for sampling of food


• Prepare beverages & food by adhering to the defined recipes


• Helps in generating revenue through driving suggestive selling based on customer's preferences.


• Maintains stock on merch rack, FDU & other display units through timely replenishment.


• Follow SOPs while handling equipment; adheres to PM schedule & call for timely repairs

Behavioral:-


• Maintains secured, safe, clean and healthy workplace by following SOP


• Takes feedback from the customers about product & place; responds appropriately & if required than convey it to SM


• Takes ownership of self-development & learning, shares skill & knowledge with fellow TM

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