Lead - Customer Interaction Suite

About The CompanyTata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of CommunicationsKey ResponsibilitiesTest Strategy and...

Company Description Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business...

Key Responsibilities:A day in the life of an InfoscionAs part of the Infosys consulting team your primary role would be to get to the heart of customer issues diagnose problem areas design innovative solutions and facilitate deployment resulting in client delightYou will develop a proposal by owning parts of the proposal document and by giving inputs in...

Key Responsibilities:1. Team Management & SupervisionLead, motivate, and manage a team of customer support executives.Allocate daily tasks, monitor productivity, and ensure adherence to schedules.Conduct regular team meetings and one-on-one sessions for feedback and performance discussions.2. Customer Service ExcellenceHandle customer escalations and resolve...

Work location: ChennaiRoles & Responsibilities:   •Customer Order Management & Correspondence: Enquiries, Quotes, Order receipt to deliveries, Payments.•Relevant experience & knowledge of the process handling OEMs, End Users and Distributor Management.•Effective communication managing customer relationship and exceed customer satisfaction.•Respond...

Work location: Chennai Roles & Responsibilities:Customer Order Management & Correspondence: Enquiries, Quotes, Order receipt to deliveries, Payments.Relevant experience & knowledge of the process handling OEMs, End Users and Distributor Management.Effective communication managing customer relationship and exceed customer satisfaction.Respond promptly &...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...

Job Title: Customer Care Executive / Customer Support AssociateLocation: Specsmakers Warehouse | Alapakkam, ChennaiRole Overview:The Customer Care Executive will serve as the primary point of contact for customers across multiple channels - Calls, WhatsApp, email, and website chat. The role involves resolving customer queries and complaints, coordinating...

need jd for customer support executive Here is a detailed job description for a Customer Support Executive, suited for Indian business operations and recruitment contexts: . Key Responsibilities - Respond to customer queries via phone, email, and chat promptly and courteously[2][3]. - Address customer issues, complaints, and concerns efficiently and...

Job DescriptionWork location:ChennaiRoles & Responsibilities:Customer Order Management & Correspondence: Enquiries, Quotes, Order receipt to deliveries, Payments.Relevant experience & knowledge of the process handling OEMs, End Users and Distributor Management.Effective communication managing customer relationship and exceed customer satisfaction.Respond...