Vendor Success Manager

2 days ago


Mumbai, Maharashtra, India Patel Family Office Full time

Key Responsibilities

  • Identify and connect with potential vendors via platforms like LinkedIn, trade directories, and marketplaces
  • Pitch our value proposition with clarity and confidence to decision-makers
  • Manage the complete sales cycle from outreach to onboarding
  • Conduct discovery calls to assess vendor readiness and commercial viability
  • Collaborate with pricing, logistics, and product teams for seamless integration
  • Meet and exceed weekly/monthly acquisition targets
  • Drive consistent outbound efforts (calls, emails, follow-ups) to maintain a healthy pipeline
  • Maintain vendor documentation and ensure compliance
  • Track performance metrics via Excel/Google Sheets/CRM and contribute to strategic vendor sourcing

Qualification

  • 2–6 years of experience in Sales, Business Development, Vendor Management, or Inside Sales
  • Strong English communication and persuasive ability
  • Numerically sharp — comfortable with margins, ROI, pricing logic
  • Target-driven and solution-oriented
  • Comfortable working in a night shift (US time zone)
  • Ability to handle objections and close deals independently
  • Exposure to e-commerce or B2B platforms (seller onboarding, vendor acquisition)
  • Background in high-pressure sales environments (BPO, EdTech, FinTech, SaaS)
  • Familiarity with CRM tools (HubSpot, Zoho, Salesforce)
  • Proficiency in Excel/Google Sheets

Soft Sklls:

  • Ability to pitch value propositions with clarity and confidence.
  • Skilled at handling objections and influencing decision-makers
  • Strong drive to achieve weekly/monthly acquisition goals.
  • Proactively finds win–win solutions for vendor concerns.
  • Uses logical reasoning when negotiating pricing, margins, or terms.
  • Ability to work closely with pricing, logistics, and product teams to ensure smooth vendor integration.
  • Brings vendors into the system with minimal friction.
  • Track performance and share insights with leadership to refine sourcing strategy.

Technical Skills:

  • End-to-end experience in prospecting, pitching, negotiation, and closing vendor deals.
  • Strong understanding of seller onboarding processes (especially in e-commerce or B2B platforms).
  • Comfort with numbers — pricing logic, ROI analysis, margins.
  • Hands-on experience with CRMs (HubSpot, Zoho, Salesforce).
  • Ability to maintain accurate vendor documentation and pipeline data
  • Ability to run consistent outreach campaigns with measurable conversion.
  • Knowledge of e-commerce vendor dynamics (catalog, pricing, compliance).

Perks & Benefits

  • Medical Insurance for self with family enrollment options
  • Personal Accident Insurance coverage of ₹10,00,000
  • Spot rewards (GEM Incentive) of up to ₹1,00,000 per achievement
  • Cash credit for unused earned leaves (not part of CTC)
  • Annual performance-based increments of up to 20%
  • Learning Assistance (ZEAL Policy): Reimbursement of up to 30% on select professional courses (IIMs, IITs, UGC-recognized)
  • Sponsored legal consultations for personal matters (3 per year)
  • Lifestyle reimbursements for gym, vision/dental health, family recreation, and children's academic excellence
  • Potential opportunity for company-sponsored US Visa and business travel for top performers
  • Sponsored membership to The Indus Entrepreneurs (TiE) Chapter
  • Flexible work timings, performance reward programs, and zero-balance family bank accounts with a dedicated RM

Job Types: Full-time, Permanent

Pay: ₹500, ₹1,300,000.00 per year

Experience:

  • Vendor management: 2 years (Required)

Work Location: In person


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