Solution Engineer

Description and Requirements
"At BMC trust is not just a word - it's a way of life"
Description And Requirements
CareerArc Code

CA-PC

Hybrid
"At BMC trust is not just a word - it's a way of life"
We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation

BMC Software Value and Solution Engineering (VSE) professionals are highly consultative, technical and business experts that deliver the clear vision and strategies required to help customers achieve their de-sired business outcomes and value. The VSE team partners closely with Sales and customers to capture requirements and articulate how BMC's unique and differentiated capabilities can best serve customer needs. This is a highly visible team working with our most successful sales teams to support the most pres-tigious companies around the world.

Join us as a Solution Engineer on our Digital Service Operations Management Presales team As a Solution Engineer in the CoE, you will be at the forefront of driving technical excellence, customer engagement, and innovation across ITOM and ITSM domains. You'll collaborate with cross-functional teams to deliver impactful demos, solution architectures, and enablement strategies that support digital transformation initiatives.

Here is how, through this exciting role, you will contribute to BMC's and your own success:

• Design and deliver compelling technical demos and presentations tailored to customer use cases.
• Design and conduct POC / POV across ITOM, ITSM, and workflow orchestration platforms.
• Collaborate with sales and product teams to support pre-sales activities, PoCs, and GTM plays.
• Leverage GenAI/AI frameworks to enhance solution capabilities and storytelling.
• Support enablement initiatives including micro-certifications, demo catalogues, and competitive analysis.
• Participate in bootcamps, low-code academies, and LLM-based demo development

To ensure you're set up for success, you will bring the following skillset and experience:

• 7+ years of experience in a Cloud/ITSM Consulting
• Strong understanding of ITOM and ITSM principles and tools.
• Hands-on experience with any cloud platforms (AWS, Azure, GCP) and DevOps practices.
• Basic scripting knowledge (Python, Shell, Bash).
• Exposure to GenAI/LLM technologies (e.g., GPT-4, LangChain, Azure OpenAI).
• Excellent communication and demo delivery skills.
• Ability to work in fast-paced, customer-facing environments

Whilst these are nice to have, our team can help you develop in the following skills:

• Experience with ServiceNow, BMC Helix, or similar platforms
• Familiarity with solution architecture, technical documentation, and sales enablement.
• Prior involvement in bootcamp enablement, demo engineering, or competitive benchmarking.

Our commitment to you
BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won't be known just by your employee number, but for your true authentic self. BMC lets you be YOU

If after reading the above, You're unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 2,790,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.

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Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to know more and how to apply.