
Operations Assistant Manager
2 weeks ago
Position Overview
We are seeking a dynamic Operations Assistant Manager who will serve as the bridge between our clients,
development team, and internal operations. This role combines project management, client
relationship management, and operational oversight to ensure smooth business operations and
sustained growth.
Key Responsibilities
Project Management & Client Relations
Manage end-to-end project delivery and coordinate with development teams.
Serve as primary point of contact for clients to gather new requirements and manage
expectations.
Handle project delays and technical issues by effectively communicating with clients and
providing solutions.
Build and maintain strong relationships with clients to secure repeat business and referrals.
Act as liaison between clients and developers to ensure optimal productivity and satisfaction.
Operations Management
Oversee daily office operations and ensure smooth functioning of all facilities.
Coordinate with HR for timely recruitment and filling of open positions.
Address operational issues including maintenance (AC, electricity), procurement, and office
supplies.
Resolve employee concerns and workplace issues promptly.
Monitor employee attendance and ensure compliance with work schedules.
Maintain a productive and positive work environment.
Business Development Support
Collaborate with the marketing team to identify and generate new business leads.
Support lead conversion activities through effective client communication.
Contribute to business growth strategies and implementation.
Required Qualifications
Education
Bachelor's degree in engineering (BE/B.Tech) or Computer Applications (BCA/MCA)
Experience
Minimum 3 years of relevant work experience.
Experience in client-facing roles preferred.
Skills & Competencies
Excellent Communication Skills: Ability to engage effectively with clients, team members, and
stakeholders.
Relationship Building: Strong interpersonal skills to build trust with clients and internal teams.
Problem-Solving: Ability to address and resolve operational and client-related challenges.
Adaptability: Quick learner who can adapt to changing business needs and requirements.
Organizational Skills: Capable of managing multiple priorities and operational tasks
simultaneously.
Key Success Factors
Ability to understand and communicate technical concepts.
Strong persuasion and negotiation skills.
Proactive approach to problem-solving and client management.
Ability to work collaboratively across different departments.
Focus on building long-term client relationships for sustained business growth.
What We Offer
Opportunity to work directly with clients and impact business growth.
Diverse role combining project management, client relations, and operations.
Collaborative work environment with growth opportunities.
Chance to build valuable skills in multiple business areas.
This role is ideal for someone who enjoys variety in their work, excels at building relationships, and
wants to play a key role in driving business success through operational excellence and client
satisfaction.
Job Type: Full-time
Pay: ₹30, ₹40,000.00 per month
Job Type: Full-time
Pay: ₹30, ₹40,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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