Customer Success Executive

2 days ago

Ahmedabad, Gujarat, India Value Chain Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Title: Support Engineer

Location: Ecubix House, 13 Aryan Corporate Park, Thaltej - Shilaj Road, Thaltej, Ahmedabad 380058

Working Hours: Monday to Friday, 9:30 AM 7:00 PM

Qualification Requirements

  • BCA or any Graduate Degree (or equivalent qualification)

Skills Required

  • Strong English communication
  • Problem-solving mindset
  • Time management
  • Team collaboration
  • Familiarity with CRM /Ticket Management tools

Roles & Responsibilities

  • Task execution and monitoring
  • Ticket resolution and client support
  • Conducting client meetings and implementation
  • Providing training and maintaining documentation
  • Gathering and analyzing change requests (CR)
  • Ensuring legal and compliance-related documentation

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