End User L1
5 days ago
As a member of the End User Management team at JCB's Ballabhgarh location, you will be responsible for providing end user support to enhance the service quality for business users. Your main duties will include: - Resolving desk-side related issues - Installing desktop/laptop operating systems - Maintaining records of machine movements and configurations - Installing standard desktop applications - Providing support for desktop products such as laptops, desktops, printers, and scanners Additionally, you will be required to: - Troubleshoot and resolve user problems remotely - Manage patch updates - Handle anti-virus management - Ensure proper local area connectivity - Conduct routine checks on anti-virus log files - Troubleshoot incidents related to applications or operating systems - Coordinate with hardware support teams/vendors for any hardware failures - Manage email support for O365 - Conduct training sessions for users on new technologies - Provide VIP support for high-level users, including GMs and above To succeed in this role, you should possess: - Strong communication skills - Experience with ticketing systems and remote support - A solid understanding of the ITIL framework - The ability to coordinate effectively with various teams and vendors You will also be expected to support a range of technologies including: - Microsoft desktops/laptops - Apple devices - Network connectivity - Mobile devices - MDM solutions - Enterprise voice systems - Endpoint management tools Overall, your role at JCB will be crucial in ensuring smooth operations and providing high-quality support for the organization's business users and VIP personnel.,
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Window L1
2 weeks ago
Mumbai, India algoleap Full timeJob Description JOB Description For Windows System Admin L1 Customer Name Axis Bank WVL LOCATION Mumbai / Bangalore DOMAIN Windows Level (L1/L2/L3) L1 Required Relevant Domain Experience 2 3 years Job Type (Onsite/Remote) Onsite Shift details (General/ 24X7) 24x7 Qualification B.E./Diploma/BSC-IT Certifications Any Certification on Windows / VMware...
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L1 Support
2 weeks ago
Bengaluru, India Tarento Group Full timeJob Description About Tarento Tarento is a fast-growing technology consulting company headquartered in Stockholm, with a strong presence in India and clients across the globe. We specialize in digital transformation, product engineering, and enterprise solutions, working across diverse industries including retail, manufacturing, and healthcare. Our teams...
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India DigiHelic Solutions Pvt. Ltd. Full timeTech Engineer – Security Engineer – End User Application & Authentication Location: Pune Experience: 10 Years Job Description: 1. 8+ years of hands-on experience with Windows engineering (client and server-side) 2. Experience in applied cryptography, especially Public Key Infrastructure (PKI) 3. Proficiency in PowerShell scripting 4. Strong...
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Tech engineer
2 weeks ago
India DigiHelic Solutions Pvt. Ltd. Full timeTech Engineer – Security Engineer – End User Application & Authentication Location: Pune Experience: 10 Years Job Description: 1. 8+ years of hands-on experience with Windows engineering (client and server-side) 2. Experience in applied cryptography, especially Public Key Infrastructure (PKI) 3. Proficiency in Power Shell scripting 4. Strong general...
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India DigiHelic Solutions Pvt. Ltd. Full timeTech Engineer – Security Engineer – End User Application & Authentication Location: Pune Experience: 10 Years Job Description: 1. 8+ years of hands-on experience with Windows engineering (client and server-side) 2. Experience in applied cryptography, especially Public Key Infrastructure (PKI) 3. Proficiency in PowerShell scripting 4. Strong general...
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India DigiHelic Solutions Pvt. Ltd. Full timeTech Engineer – Security Engineer – End User Application & AuthenticationLocation: PuneExperience: 10 Years Job Description: 1. 8+ years of hands-on experience with Windows engineering (client and server-side) 2. Experience in applied cryptography, especially Public Key Infrastructure (PKI) 3. Proficiency in PowerShell scripting 4. Strong general...
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EUS Support
5 days ago
All India NTT DATA North America Full time ₹ 9,00,000 - ₹ 12,00,000 per yearNTT DATA is seeking an IT EUS Support - L1 to be a part of their team in Bangalore, Karnataka, India. With a minimum of 3 years of experience in IT End user support, you will be responsible for handling various tasks related to computer hardware, software installations, and user support. **Role Overview:** As an IT EUS Support - L1 at NTT DATA, your key...
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L1 Service Desk Agent
2 weeks ago
India SWITS DIGITAL Private Limited Full timeJob Description Job Title: L1 Service Desk Agent Location: Dubai Experience : 3 - 5 Years Job Summary We are looking for a proactive L1 Service Desk Agent to serve as the first point of contact for IT support requests. The role involves handling incidents and service requests via phone, email, or ticketing tools, performing basic troubleshooting, and...
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Production L1 Support
1 week ago
India Oracle Full time**Production Support - Core Banking and PL/ SQL** **Our Team** We are responsible for - First Line Support (Logging, Triaging, prioritization, tracking, and routing incidents reported by users), - Providing functional clarifications - Customer interactions and Respond SLA Looking for L1 Production Support who would be responsible for: - Provide front...
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End User Computing
1 week ago
India Avaso Technology Solutions Full time**Job - End User Support** **Location - Italy, PeroHQ** **Position - Full-Time Contract** **Visa - Citizen/Permanent Resident ( NO Student Visa)** **Responsibilities**: **As part of the Site Technology Servicing team, we provide onsite IT technical support within our scope, which includes all users and onsite hardware within the locations described...
