Process Trainer

2 weeks ago


Chennai, Tamil Nadu, India IKS HEALTH Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Key Responsibilities:

  1. Responsible for New Hire Training for all levels hired (Agents to Supervisors)
  2. Conduct training in preprocess, process and systems to help employees perform their job effectively and efficiently
  3. Is required to be up to date will all changes in the eco system (US Healthcare, Compliance, Payor guidelines, Specialty guidelines)
  4. Will be responsible for the new employee performance till the end of OJT (On the job training)
  5. Accountable for meeting the training metrics like yield, Speed to proficiency etc.
  6. Identification of ongoing training needs and conduct the required training to Support Ops team meet the client SLAs

Desired Candidate Profile Required Qualifications

  1. Graduate in any discipline
  2. Should have minimum 3 years of experience in Revenue Cycle management especially Payment Posting, Credit Balance, Billing & Rejections
  3. Should understand the entire life cycle of a claim from Provider, Payor and Patient side to be able to identify gaps and set up training sessions
  4. Excellent written and oral communication skills
  5. Must have working knowledge of MS office / similar tools
  6. Should be willing to work in shifts and travel within India for short/extended periods

If interested, please share your updated resume on



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