Process Trainer
2 weeks ago
Key Responsibilities:
- Responsible for New Hire Training for all levels hired (Agents to Supervisors)
- Conduct training in preprocess, process and systems to help employees perform their job effectively and efficiently
- Is required to be up to date will all changes in the eco system (US Healthcare, Compliance, Payor guidelines, Specialty guidelines)
- Will be responsible for the new employee performance till the end of OJT (On the job training)
- Accountable for meeting the training metrics like yield, Speed to proficiency etc.
- Identification of ongoing training needs and conduct the required training to Support Ops team meet the client SLAs
Desired Candidate Profile Required Qualifications
- Graduate in any discipline
- Should have minimum 3 years of experience in Revenue Cycle management especially Payment Posting, Credit Balance, Billing & Rejections
- Should understand the entire life cycle of a claim from Provider, Payor and Patient side to be able to identify gaps and set up training sessions
- Excellent written and oral communication skills
- Must have working knowledge of MS office / similar tools
- Should be willing to work in shifts and travel within India for short/extended periods
If interested, please share your updated resume on
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