International customer support-voice/Semi voice/Non voice
20 hours ago
International Customer Support (Voice / Non-Voice/Semi Voice)
Key Responsibilities
- Handle inbound and outbound interactions through voice, chat, and email.
- Resolve customer queries, complaints, and technical issues effectively.
- Ensure excellent customer experience with professional and empathetic communication.
- Provide accurate information regarding products, services, and policies.
- Maintain records and update CRM tools as per process guidelines.
Eligibility Criteria
- Education: Intermediate / Graduate / Undergraduate (any discipline).
Experience:
Freshers with excellent communication skills are welcome.
2 years of international customer support experience preferred (voice/technical support/Non voice).
Skills Required:
Excellent spoken & written English.
- Problem-solving and adaptability to rotational shifts.
- Strong interpersonal & customer handling skills.
Compensation & Benefits
- Salary Range: 3.0 LPA - 5.5 LPA (based on experience & last CTC).
- Performance incentives + travel allowances.
- Cab facility (1-way/2-way, depending on process).
- Shifts: Rotational | 5 days working | 2 rotational offs.
Interview Process
- HR Screening
- Online Assessment
- Operations Round
Join Us If You Are:
A strong communicator with customer-first attitude
Flexible with rotational shifts & work from office
Looking for career growth in international customer support
share your resumes to
HR Swetha:
Email :
Reference are welcome
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