Non Voice Process

16 hours ago

Hyderabad Telangana, India Craftedrobo Technologies Full time

**Hiring: International Non-Voice Process Specialist**

**Location**: Hyderabad

**Role**:Non-Technical Support - Non-Voice

**Industry**: BPM/BPO

**Department**: Customer Success, Service & Operations

**Employment Type**: Full-Time, Permanent

We are currently hiring for an **International Non-Voice process** role with one of our **reputed MNC clients** at the Hyderabad location.

**Key Responsibilities**:

- Communicate effectively in **English** (written and verbal).
- Handle **Inbound Semi-Voice/Chat** process (International Chat only).
- Work in **night shifts**.
- **Work from office**.

**Requirements**:

- Minimum **1 year (12 months)** of experience in International Chat processes.
- Immediate availability to join the team.

**Interview Process**:

- HR Screening
- Operations Round
- **Versant Test** (minimum score: 58) for chat process evaluation
- **Live Chat Assessment**

**Other Details**:

- **Work Schedule**: 5 days a week with rotational week off.
- **Transport**: Both-way cab facility provided.

Schedule:

- Night shift

**Experience**:

- total work: 1 year (required)

Work Location: In person

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