Gold Loan Manager/Senior Gold Loan Manager

3 days ago

Jaipur Jodhpur Kota, India Muthoot FinCorp (MFL) Full time ₹ 5,00,000 - ₹ 8,00,000 per year

Dear Candidate,

Greetings from Muthoot Fincorp One

We are pleased to inform you about an exciting career opportunity with us. Please find the details below:

Position: Gold Loan (Officer/Senior Officer/Manager/Senior Loan Manager/Cluster Manager)

Location: Kota, Jaipur, Jodhpur, Udaipur, Sikar

Experience: years

Skills Required: Gold Loan Sales, Operations, Gold Appraisal, Gold Valuation, Doorstep Service, Lead Generation

About Us:

Muthoot Fincorp ONE, is a fintech startup and SBU of Muthoot FinCorp Ltd., building a financial ecosystem where customers can access relevant and reliable digital services across an expansive range of digital financial products in segments like Lending, Saving & Investment, Protection, and Remittance.

Our products are designed to ensure a simple, reliable, and responsive financial environment for our customers. Envisioned to be the most trusted financial service provider, our app has an easy-to-use interface aimed at enhancing user experience and comfortable navigation.

Our promoter, Muthoot FinCorp Ltd., is one of the most reputed names in the Fintech industry and has the customers' trust in diverse segments like Financial Services, Automotive, Hospitality, Alternate Energy, Real Estate, and Precious Metals.

We continue to uphold the values of our parent, the Muthoot Pappachan Group by providing you with easily accessible services, replete with our unmistakable quality. Muthoot FinCorp ONE believes in an ownership driven startup culture, where cumulative success is paramount, and each team member is valued and nurtured.

Roles and Responsibilities:

Main Task

  1. Serve Gold Loan from Home customers by handling the end-to-end transactions, while ensuring the customer gets the most optimal service.
  2. Source new customers through BTL marketing and customer calling

Areas of Responsibility:

Ensuring the customer gets the most optimal service and completing the end-to-end GLFH transaction.

  1. Promptly travel to and from the customers home while safely handling the gold in transit
  2. Carry out GLFH transaction while strictly adhering to process and policies.
  3. Maintain high level of customer satisfaction.
  4. Gold appraisal

Generating leads for GLFH

  1. By conducting BTL marketing
  2. Call inactive and other prospective customers.

Responsible for conversion of leads generated

KRA:

  1. Adherence of timeliness (fulfilling the appointment within a specified time)
  2. Proper adherence to process and policies to facilitate smooth functioning of GLFH (zero spurious)
  3. Quality of service
  4. Number of leads generated through customer visit/calls and conversion %

How to Apply:

If this opportunity matches your profile and interest, please share your updated CV at [email id] with the subject line "Application for [Job Title]- [Your Name]" or apply directly through Naukri.

Contact Details:

[Recruiter's Name]

[Designation]

[Contact Number]

[Email address]

We look forward to connecting with you

Warm Regards,

Muthoot FinCorp One Recruiting Team

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