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Senior Functional Consultant
2 weeks ago
Position: Senior Functional Consultant Insurance Domain
Department: Business Process Improvements
Location: Remote / Hybrid
Experience Required: 10–15 years (minimum 4 to 6 years as Functional Consultant in the Insurance domain)
Salary: Salary in line with experience and industry practices
Job Description
We are seeking an experienced Senior Functional Consultant with 10–15 years of expertise in Commercial Insurance and Property & Casualty (P&C) platforms such as Guidewire (PolicyCenter, BillingCenter, ClaimCenter) or similar platforms like Duck Creek, Majesco, Sapiens, or OneShield. The ideal candidate will act as a bridge between business and technology teams, drive functional consulting across large-scale insurance transformation programs, and lead project teams to ensure deliverables and outcomes are met. This role requires strong stakeholder management skills and the ability to guide cross-functional teams from requirement gathering to successful deployment.
Key Responsibilities
- Act as the functional Subject Matter Expert (SME) for commercial insurance processes, including policy administration, billing, and claims.
- Lead stakeholder management activities, ensuring alignment between business objectives and technical delivery.
- Analyze business needs and translate them into functional specifications for P&C platforms.
- Provide functional configuration guidance and ensure platforms align with business and compliance requirements.
- Collaborate with technical teams to ensure seamless implementation and integrations with third-party systems.
- Conduct requirement workshops, gap analysis, and support UAT with business stakeholders.
- Map and optimize the end-to-end policy lifecycle, including underwriting, billing, and claims processes.
- Lead project teams from the front, ensuring timely deliverables and high-quality outcomes.
- Support integration efforts with CRMs, ERPs, and other enterprise systems.
- Ensure compliance with regulatory and industry standards throughout the project lifecycle.
Required Skills & Experience
- 10–15 years of total experience in the insurance domain (Commercial/P&C).
- Strong techno-functional expertise with Guidewire applications (PolicyCenter, BillingCenter, ClaimCenter) or similar P&C platforms (Duck Creek, Majesco, Sapiens, OneShield).
- Proven experience in leading project teams and managing stakeholder expectations across business and IT.
- Solid understanding of policy administration, billing, and claims workflows.
- Experience preparing functional documentation, data mappings, and process flows.
- Excellent communication, stakeholder engagement, and leadership skills.
- Ability to liaise effectively between business users and technology teams.
- Guidewire or equivalent platform certifications are mandatory.
