IT Support Services Analyst

12 hours ago


RBangalore India Clarivate Full time ₹ 9,00,000 - ₹ 12,00,000 per year

IT Support Services Analyst

We are looking for a IT Support Services Analyst to join our IT Support services in Bengaluru. This is an amazing opportunity to work on desktop related applications. We have a great skill set in and we would love to speak with you if you have skills in desktop support.

About You – experience, education, skills, and accomplishments

  • Work experience (At least 3-5 year of experience in the desktop support)
  • Knowledge, skills, or abilities (At least 3-5 year of experience in the desktop support)
  • Tech stack
  • Education (Bachelor's degree in computer science, mechanical engineering, or related degree or at least 3-5 years of equivalent relevant experience)

It would be great if you also had . . .

Responsible for system installation, configuration, troubleshooting, and management of various Windows (Windows 10,11) and/or Apple applications and systems. Arranging the IT equipment for new joiners, Reverse pick up of IT equipment for Leavers', Inventory management, and is responsible for imaging, deploying, and maintaining respective desktop environments.

What will you be doing in this role?

  • Responsible for system installation, configuration, troubleshooting, and management of various Windows (Windows 10,11) and/or Apple applications and systems. Arranging the IT equipment for new joiners, Reverse pick up of IT equipment for Leavers', Inventory management, and is responsible for imaging, deploying, and maintaining respective desktop environments.
  • Performs technical tasks such as installing, configuring, maintaining, troubleshooting, and repairing of desktop hardware, software, wireless, printers, related peripherals, mobile devices, videoconference equipment, etc.
  • Physical Demands and Work Environment: Representative of those that must be met by an employee to perform the essential functions of this job successfully Must be able to operate a PC and sit for extended periods of time able to lift and move 20 lbs. Able to crawl under desks and tables to connect lines and cables.
  • Assist in computer, monitor, telephone, and other desktop equipment movement as needed.
  • Procure and/or install requested hardware and software in a timely basis and ensue new hires, transfers, etc., are provisioned with necessary equipment.
  • Able to provide the desk side necessary information to the relevant stakeholders (Desktop Engineering, Enterprise Application, and Networking Engineering teams, etc.) during Major incident.
  • Remote/smart hands assistance for network, application, and/or production onsite systems
  • Maintain a secure and safe environment by ensuring all security patches and new anti-virus definition files are deployed to all workstations Do necessary remediation as necessary and respond to security threats

About the Team

Clarivate operates across six office locations in India. Within the team, there are eleven members who report to the IT Support Services Managers, overseeing ticket management for all offices. The role in question pertains specifically to the Noida office; however, the engineer will be responsible for assisting both local and remote offices' request.

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Experience LevelMid Level

  • R-Hyderabad, India Clarivate Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    IT Support Services AnalystWe are looking for a IT Support Services Analyst to join our IT Support services in Bengaluru. This is an amazing opportunity to work on desktop related applications. We have a great skill set in and we would love to speak with you if you have skills in desktop support. About You – experience, education, skills, and...

  • Solutions Analyst

    1 week ago


    R-Bangalore, India Clarivate Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for a talented, motivated, and creative Solutions Analyst to join our team in India. This is an amazing opportunity to help construct and execute a vision of how Clarivate Content processing systems will function and grow for years to come.  Experience, Education, Skills, And Accomplishments  Bachelor's Degree with minimum 2-3 years of...


  • R-Bangalore, India Clarivate Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Senior Business Systems Analyst (SAP, HANA, Callidus Cloud) We are seeking a Business Systems Analyst (BSA) to support the SAP HANA (Callidus Cloud) platform for Incentive Compensation Management (ICM) and Territory Planning. About You – experience, education, skills, and accomplishments 3–5 years of experience in enterprise application support or...


  • India Oracle Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and...


  • Bengaluru, India CalTech IT Solution - IT Services & Consulting Full time

    Job Description Position: Business Analyst BFSI Mobile Applications Location: [On Site FWS office Bangalore] Role Overview We are seeking an experienced Business Analyst with a strong background in the BFSI domain, specializing in mortgage banking processes and mobile application solutions. The ideal candidate will gather and translate business...


  • Bangalore, India Launchio Consulting Full time

    Job Title: Service Desk Analyst Location: Bangalore / Pune Salary Range: ₹5 LPA – ₹7 LPA (Based on Experience) About the Role We are looking for a highly skilled and customer-focused Service Desk Analyst to join our team. The ideal candidate should have excellent communication skills, hands-on experience with ticketing tools, and expertise in...


  • India Frontline Managed Services Full time

    Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence.Join Our Team and Be a Catalyst for Change!We don't just...


  • Bangalore, India Launchio Consulting Full time € 5,00,000 - € 7,00,000

    Job Title: Service Desk Analyst Location: Bangalore / Pune Salary Range: ₹5 LPA – ₹7 LPA (Based on Experience) About the Role We are looking for a highly skilled and customer-focused Service Desk Analyst to join our team. The ideal candidate should have excellent communication skills, hands-on experience with ticketing tools, and...


  • Noida, India ION Full time

    Job Description The Role This is an exciting opportunity to join ION as a Senior Support Services Analyst. As Senior Support Services Analyst, you will manage first line of contact for clients that report application-related questions and defects involving ION Corporates enterprise software utilized in the Financial and Commodity sectors as applicable. You...


  • Bangalore, India Capgemini Engineering Full time

    Service Desk Analyst Location: PAN India Experience: 2–4 years Choosing Capgemini means choosing a place where you’ll be empowered to grow your career, supported by a collaborative team, and inspired to deliver exceptional IT support services. Join us in helping organizations streamline their IT operations and enhance user experience through...