IT Administrator

6 days ago


Vadodara, Gujarat, India Actide International Full time ₹ 6,00,000 - ₹ 8,00,000 per year


Job Description:
  • Provide timely IT helpdesk support to internal users via phone and ticketing system in an enterprise Windows environment, including desktop support, VPN and network connectivity support,and Microsoft 365 Suite support.
  • Perform remote software installation to facilitate deployment of new/reimaged PCs.
  • Secure, monitor, and manage company-issued mobile devices.
  • Review potentially malicious/spam emails and advise on their legitimacy; block senders of malicious/spam emails.

Skills :

  • Experience in providing remote computer support strongly preferred.
  • High level of proficiency with Windows 10/11.
  • High level of proficiency with Microsoft 365 Suite.
  • High level of proficiency in analyzing potentially malicious/spam emails.
  • Proficiency with VPN software.
  • Proficiency with basic network troubleshooting.
  • Proficiency with mobile device management software.
  • A customer-oriented attitude, with a strong focus on delivering prompt and courteous service.
  • Ability to explain technical issues and solutions to users who do not have a technical background.
  • An analytical mindset with a knack for troubleshooting and puzzle-solving.
  • Ability to follow written and verbal directions, especially standard work instructions (SWI).



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