Senior Relationship Officer, Gold Valuer

11 hours ago


Mumbai Nagpur Pune, India Capri Global Capital (CGCL) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Roles & Responsibilities

Gold Valuer

  • Conduct accurate gold purity testing and valuation using Karat Meter/Touchstone methods.
  • Guide and assist walk-in customers regarding gold loan products, process, and schemes.
  • Manage gold storage, packet handling, and safe return of ornaments after loan closure.
  • Handle cash (system & physical) during loan disbursal, part release, interest collection, and closures.
  • Ensure proper system entries (CUID creation, modifications in LOS, loan closure updates).
  • Maintain all branch registers Key/Cash/Packet Movement, Staff & Customer Visits, etc.
  • Verify and maintain KYC documents as per compliance guidelines.
  • Follow up with customers for timely repayment of interest and principal.
  • Deliver excellent customer service at all touchpoints pledging, releasing, or payments.

Senior Relationship Officer (SRO)

  • Acquire new customers to generate gold loan business and cross-sell financial products.
  • Conduct field-marketing activities to improve branch visibility and generate leads.
  • Build strong customer engagement and maintain long-term relationships.
  • Monitor loan portfolio quality, track ROI, and ensure business profitability.
  • Provide after-sales service to customers and generate referrals.
  • Follow up rigorously on interest collections to minimize NPAs (non-performing assets).
  • Work towards target achievement while maintaining compliance and customer satisfaction.

Location :-

Alibaug-Opp Bus Stand-MH

Navi Mumbai- Kalamboli-MH

Mumbai- Kalyan East-MH

Mumbai Panvel-1-MH

Mumbai-Virar-MH

Navi Mumbai-Nerul East-MH

Mohopada-Raigad-MH

Tuljapur-Naldurg Rd-MH

Hupari-Kolhapur-MH

Ichalkaranji-Adat Peth-MH

Miraj-Shivaji Road-MH

Pune-Wagholi-MH

Uruli Kanchan-Havali-MH

Vishrantwadi-Pune-MH

Pune-Dange Chowk-MH

Pune-Talegaon-MH

Vasco-Swatantra Path-GA

Kankavli-Sindhudurg1-MH

Panaji-St Inez-GA

Amravati-Ravi Nagar-MH

Nagpur-Kamtee-MH

Nagpur-Jariphatka-MH

Nagpur-CA Road-MH

Gondia-Manohar Chowk-MH

Wardha-Bachelor Road-MH

Wardha-Hinghanghat-MH

Nagpur-Umred-MH

Nagpur-Rameshwari-MH

Nagpur-Dattatray Nagar-MH

Nagpur-Medical Square-MH

Akola-Gandhi Rd1-MH

Washim-Risod Road-MH

Nashik-Tilak wadi-MH

Chakan-Main Chowk-MH

Aurangabad-Waluj-MH

Aurangabad-Pundlik Nagar-MH


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