Cashier / Gold Valuer

1 week ago

Borivali Mumbai Maharashtra, India Lilavati Jewellers Full time

**Key Responsibilities**

**1. Gold Assessment & Valuation**:

- Perform meticulous purity testing of gold jewellery and articles using industry-standard methods, including traditional touchstone (Kasauti) analysis and modern XRF machines.
- Accurately weigh precious metals and calculate their value based on purity, weight, and the current market rates.
- Manage and execute old-gold exchange and buy-back transactions, ensuring a transparent and fair valuation process for the customer.
- Clearly explain the assessment procedure and valuation breakdown to customers, addressing any queries with confidence and clarity.
- Maintain detailed and accurate records of all valuations, including item descriptions, weight, purity, and transaction details.

**2. Cash & Billing Management**:

- Operate the Point-of-Sale (POS) system to generate accurate invoices for sales, services, and exchange transactions.
- Efficiently handle all forms of payment, including cash, credit/debit cards, UPI, and bank transfers.
- Manage the cash drawer, and perform precise opening and closing reconciliations on a daily basis.
- Provide a smooth and courteous checkout experience, handling billing inquiries professionally.

**3. Compliance & Customer Service**:

- Adhere strictly to all company policies regarding cash handling, security, and gold valuation.
- Verify BIS hallmarking and other quality marks on jewellery to ensure authenticity.
- Build rapport with customers through honest communication and reliable service.
- Safeguard all cash and precious articles under your supervision.

**Required Skills & Qualifications**
- **Experience**: A minimum of 2-5 years of hands-on experience as a Gold Assayer/Valuer in a reputable jewellery retail environment is mandatory.
- **Technical Expertise**: Proficient in using a range of gold testing equipment. Must be comfortable with POS billing software and basic computer operations.
- **Core Knowledge**: In-depth understanding of gold purity (karats), different metal alloys, hallmarking standards, and valuation formulas.

**Essential Attributes**:

- Unquestionable honesty, integrity, and reliability.
- Meticulous attention to detail and exceptional numerical accuracy.
- Strong analytical and observational skills.
- **Soft Skills**: Excellent interpersonal and communication skills. Must be calm, patient, and able to build trust with customers.
- **Language**: Fluency in Hindi, Gujarati and/or Marathi is required. Basic proficiency in English is an advantage.

Pay: ₹25,000.00 - ₹45,000.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- jewellery retail or wholesale: 2 years (required)
- Procurement management: 1 year (preferred)

Work Location: In person

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