Senior Human Resources Associate

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here youll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, >

Human Resourcesdevelops and executes successful recruiting programs, learning and expertise-development initiatives, strategic staffing assignments, effective reporting and analytics, performance management processes, and work-life benefits and operations.

SENIOR HUMAN RESOURCES ASSOCIATE - PERFORMANCE

We seek a Senior Human Resources Associate Performance to join our Global Human Resources team.

As a Senior Human Resources Associate Performance, you will work to support the global performance review cycle. You will work collaboratively with a highly motivated team within a fast-paced company. This role involves analyzing performance data, providing insights, and collaborating with cross-functional teams to drive continuous improvement and achieve desired objectives of the performance enablement process.

What You'll Do:

1. Performance Planning & Execution

2. Support annual/ quarterly performance planning cycles.

3. Support business units in ensuring everyone has receive feedback/ project performance snapshot every quarter.

4. Reporting & Analysis/ Data Management

5. Generate reports & aggregate data from required data sources to support performance processes, especially for certain levels.

6. Ensure consistency across business units in measurement and reporting.

7. Capability Building & Advisory

8. Support training of ZSers/ HR Leads on Performance Enablement process

9. Drive change management and cultural adoption of performance practices.

10. Insights & Continuous Improvement

11. Design/ Develop dashboards to monitor performance trends.

12. Identify trends for underperformance/ high performance.

13. Technology & Tools Enablement

14. Contribute to the deployment of performance management platforms (SuccessFactors).

15. Documentation

16. Maintain accurate and up-to-date documentation of project requirements, decisions, workflows, and status updates to ensure transparency and continuity

17. Ensure timely and accurate documentation of processes, policies, and records in compliance with organizational standards and legal requirements

18. Document interactions, solutions provided, and feedback received for system to enable effective tracking and resolution

19. Leverage Common Tools & Methodologies

20. Frameworks: OKRs/ KPIs/ MBO

21. Platforms: SAP SuccessFactors, Power BI, Tableau
22. Planning Tools: Excel, Smartsheet
23. Project Mgmt.: Jira, Asana

What Youll Bring:

• Bachelors or Masters degree in Human Resources, Business Administration, or a related field.
• 5-9 years of experience in performance management/ talent management or related HR functions.
• Strong analytical skills with proficiency in Excel, Power BI, or other data analysis tools.
• Experience working with HR systems like SAP SuccessFactors, or similar tools.
• Excellent communication, stakeholder management and project management skills.
• Ability to handle confidential data with high integrity and professionalism.
• Flexibility to work across time zones, cultures, and levels of the organization
• Self-directed and motivated; excellent sense of humor.