Telecaller/Counsellor

3 days ago


Mumbai, Maharashtra, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 8,00,000 per year

We are looking for a highly motivated and experienced Telecaller/Counsellor to join our team at Narsee Monjee Institute of Management Studies (NMIMS). The ideal candidate will have 2-5 years of experience in the field.

Roles and Responsibility

  • Handle inbound and outbound calls to generate leads and convert them into enrollments.
  • Provide counselling services to prospective students and their parents.
  • Develop and maintain relationships with existing students and alumni.
  • Collaborate with the marketing team to achieve enrollment targets.
  • Maintain accurate records of student interactions and progress.
  • Meet or exceed monthly and quarterly sales targets.

Job Requirements

  • Proven experience as a Telecaller/Counsellor in the Hotels & Restaurants industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong problem-solving and analytical skills.
  • Familiarity with CRM software and other relevant tools.
  • Ability to build rapport with students, parents, and staff.


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