Senior Manager, Market Development

About U.S. Green Building Council and Green Business Certification Inc.

USGBC builds a future where the built environment supports a healthy, sustainable world. 

At USGBC, we are committed to transforming how buildings and communities are designed, built, and operated to improve quality of life. Through LEED—the world's most widely used green building rating system—as well as education, advocacy, and research, we are driving forward a healthier, more equitable, and resilient world.

GBCI is the premier certification body responsible for global delivery and quality oversight of green building and green business sustainability standards. Its integrated team of green building specialists administers credentials and certifications for USGBC (LEED), the International WELL Building Institute (WELL Building Standard), International Finance Corporation (EDGE), PEER, Sustainable SITES, TRUE Zero Waste, and Investor Ready Energy Efficiency (IREE).

We are dedicated to hiring passionate and talented individuals who share our vision for environmental stewardship and impact. Whether your background is in sustainability, project management, education, technology, or operations, USGBC and GBCI offer a purpose-driven culture where you can grow your career and make a meaningful difference.  

How You'll Add-Value

The Senior Manager will ensure the continued regional growth, development and inspiration of the Market and stakeholders, facilitate meaningful and effective market engagement. The Senior Manager is also responsible for developing and delivering best-in-class customer engagement and problem-solving opportunities. This position works towards maintaining and strengthening relationships with existing key stakeholders, Consultants, partners and also generating new clients in the market.

As part of the USGBC team, you will:

•    Contribute to mission-driven work that supports climate action and human health.

•    Collaborate across diverse teams committed to inclusion, innovation, and transparency.

•    Develop professionally through ongoing learning opportunities and cross-functional initiatives.

•    Help strengthen communities by applying sustainable strategies and impactful solutions.

•    Be part of an organization that values balance, well-being, and purpose-driven work.

NOTE: This role requires the new hire to physically work from our office in Delhi/NCR in a hybrid mode. The new hire will also travel to regions they're responsible for as well.

Key Responsibilities

•    Regular market engagement with LEED Consultants, Key client accounts and other stakeholders such as Architects, project management consultants, MEPs, contractors, etc.

•    Engage with the existing portfolio of stakeholders to continually collect feedback on market engagement activities, prepare reports on monthly basis.

•    Expand newer cities such as Lucknow, Indore, Chandigarh, etc., segments such as Industrial Manufacturing, Retail, Warehouse & Distribution, etc., within the region and open up new names 

•    Work on market intelligence research activities that supports market engagement activities.

•    Contribute to customer support goals by meeting and exceeding case resolution targets.

•    Leverage subject matter expertise (SME) to aid in effectively supporting the customer.

•    Support in outreach of the membership program and also in the membership renewal from the region 

•    Expand the GBCI Education offers by engaging with Colleges / working professionals / relevant stakeholders

•    Forge partnerships with Industry associations

•    Coordinate sales administration activities internally and externally including invoices, documentation, payment follow-up's etc 

•    Organise webinars / networking events involving all stakeholders

•    Support in disseminating and connecting with key stakeholders in the region for the USGBC/ GBCI events

•    Other responsibilities as assigned

Must-Have Qualifications

•    7+ years of related experience in Market Development

•    Willingness to travel extensively across North Indian states (e.g., MP, Jharkhand, Bihar, and potentially the North East region).

•    Strong written and verbal communication skills in English.

•    Proficiency in Microsoft Office tools and Salesforce CRM.

•    Strong sense of personal responsibility and accountability for meeting deadlines and delivering high-quality work.

•    Self-motivated with a continuous improvement mindset and commitment to personal and professional development.

•    Passion for sustainability and a strong alignment with USGBC's mission and values.

Preferred Qualifications

•    Experience working in sustainability or green building sectors.

•    Familiarity with LEED or other GBCI certifications.

•    Prior experience engaging with government agencies, consultants, or architecture/engineering firms.

Education

Bachelor's degree in Business Administration (or) any equivalent degree connected with Environmental Science or Sustainability