Salesforce Sales

5 days ago

Pune, Maharashtra, India JSM Consulting Inc. Full time ₹ 2,64,000 - ₹ 5,28,000 per year

Job Description – Salesforce Sales & Service Cloud Consultant

Position:
Salesforce Sales & Service Cloud Consultant/Developer

Experience:
3–7 years

Budget:
22 LPA

Mode of hiring:
Full Time

Location:
Pune, Client location

Role Overview

We are looking for a skilled
Salesforce Sales & Service Cloud professional
to design, implement, and optimize CRM solutions that enhance customer experience, streamline sales operations, and improve service management. The ideal candidate should have
hands-on Salesforce configuration and customization experience
, strong business process understanding, and excellent stakeholder engagement skills.

Key Responsibilities

  • Gather and analyze business requirements for
    Sales Cloud
    (Leads, Opportunities, Forecasting, Pipeline Management) and
    Service Cloud
    (Case Management, Knowledge Base, Omni-Channel, CTI integrations).
  • Configure and customize Salesforce objects, workflows, process builders, validation rules, and flows.
  • Implement and support features like
    Lead Assignment, Opportunity Management, Sales Forecasting, Campaign Management, Service Console, Entitlements, SLAs, and Knowledge Articles
    .
  • Develop Apex classes, triggers, Lightning components (LWC), and Visualforce pages where required.
  • Integrate Salesforce with third-party systems (REST/SOAP APIs, middleware tools).
  • Work closely with Sales, Service, and IT teams to ensure smooth CRM adoption.
  • Conduct end-user training and create documentation for functional processes.
  • Manage data migration, cleansing, and deduplication.
  • Ensure compliance with Salesforce security model (Profiles, Roles, Permission Sets, Sharing Rules).
  • Participate in Agile ceremonies (sprint planning, daily stand-ups, retrospectives) and ensure timely delivery.

Required Skills & Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 3+ years of Salesforce CRM experience
    , with at least 2+ years in
    Sales & Service Cloud
    implementations.
  • Strong knowledge of
    Salesforce standard objects
    (Leads, Accounts, Contacts, Opportunities, Cases, Knowledge, Entitlements).
  • Experience with
    Apex, SOQL, Lightning Web Components (LWC), Flows, APIs
    .
  • Good understanding of
    Omni-Channel, CTI integrations, and Case Management
    .
  • Experience in
    Salesforce configurations, workflows, validation rules, and automation
    .
  • Salesforce Certifications preferred:
  • Salesforce Administrator (ADM 201)
  • Salesforce Sales Cloud Consultant
  • Salesforce Service Cloud Consultant

Good to Have

  • Knowledge of CPQ, Field Service Lightning, or Marketing Cloud.
  • Experience with Agile/Scrum methodology.
  • Exposure to AppExchange apps.

Soft Skills

  • Strong communication and stakeholder management.
  • Analytical mindset with problem-solving ability.
  • Ability to work independently and as part of a cross-functional team.

  • Portfolio Leader

    4 days ago

    Pune, Maharashtra, India Salesforce Full time ₹ 12,00,000 - ₹ 30,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySoftware EngineeringJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't...

  • Salesforce Sales

    9 hours ago

    Pune, Maharashtra, India Gloify Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Position : Salesforce Sales & Service Cloud Consultant/Developer Experience : 48 years Location : Pune Role Overview : We are looking for a skilled Salesforce Sales & Service Cloud professional to design, implement, and optimize CRM solutions that enhance customer experience, streamline sales operations, and improve service management. The ideal...

  • Salesforce Sales

    5 days ago

    Pune, Maharashtra, India Gloify Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role OverviewWe are looking for a skilled Salesforce Sales & Service Cloud professional to design, implement, and optimize CRM solutions that enhance customer experience, streamline sales operations, and improve service management. The ideal candidate should have hands-on Salesforce configuration and customization experience, strong business process...

  • Salesforce Solution Architect Pre-Sales

    1 week ago

    Pune, Maharashtra, India Infobeans Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Greetings from Infobeans )We are hiring,Job Title: Salesforce Solution Architect Pre-SalesLocation: Baner, PuneExperience: 8+ years in Salesforce ecosystem with 3+ years in pre-sales / solutioning rolesJob Overview:We are looking for a dynamic and client-facing Salesforce Solution Architect to support our pre-sales efforts. The ideal candidate will work...

  • Salesforce Sales/Service Cloud Consultant

    4 hours ago

    Pune, Maharashtra, India HNM Solutions Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Description Salesforce Sales & Service Cloud Consultant : Position : Salesforce Sales & Service Cloud Consultant/Developer Experience : 3 years Location : Pune, Client location NOTE : Immediate Joiners Role Overview : We are looking for a skilled Salesforce Sales & Service Cloud professional to design, implement, and optimize CRM solutions that...

  • Salesforce Developer

    1 week ago

    Pune, Maharashtra, India InspireXT Full time US$ 90,000 - US$ 1,20,000 per year

    About InspireXTInspireXT is on a mission to become the world's most trusted supply chain consulting partner, and to create a company where our clients, our people and our partners flourish. We have lofty ambitions in an exciting market, where sustainability, efficiency, AI & technology enablement are driving bold collaborations in pursuit of customer...

  • Salesforce Developer

    2 weeks ago

    Pune, Maharashtra, India Expertrons Delhi Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Strong knowledge and prior experience implementing Sales Cloud, Service Cloud, and SFDX.Experience deploying changes to version control (Git, GitLab) using SFDX.Good experience with API integrations.Very good communication skills; hands-on experience in API testing using Postman and Workbench.Hands-on experience in Apex, Lightning Web Components, JavaScript,...

  • Salesforce Presales Architect

    2 weeks ago

    Pune, Maharashtra, India MakeB technologies Full time ₹ 24,00,000 - ₹ 60,00,000 per year

    About the Role:The Salesforce Pre-Sales Architect will play a pivotal role in supporting the sales team by acting as the primary technical expert during the pre-sales cycle. You will be responsible for working with prospective clients, understanding their business needs, and crafting tailored Salesforce solutions that align with their objectives. You will...

  • Salesforce Architect

    1 week ago

    Pune, Maharashtra, India Infobeans Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Key Skills:community, Integration, LWc, Sales cloud, service cloudWhat will your role look likeLead and manage 3-4 Salesforce implementations end-to-end,Ensure they align with business requirements and achieve desired outcomes.Deep understanding of Salesforce products, licensing models, and industry clouds (Sales Cloud, Service Cloud, Marketing Cloud,...

  • Salesforce Developer

    5 days ago

    Pune, Maharashtra, India NS Global Corporation Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About the Role : We are looking for a skilled Salesforce Developer with strong expertise in CPQ, Revenue Cloud, and Agentforce. This role will focus on building and enhancing Salesforce-based solutions that streamline quoting, billing, and revenue processes while leveraging Agentforce to improve sales efficiency and automation.Key Responsibilities : -...