Chief Business Officer

You can become a part of

… a truly aspirational brand, one of India's fastest growing fintech companies that offers a range of financial services & products for merchants, Kirana store owners and end consumers. Valued at over $2.8 Bn within a short span of 3+ years, we focus on empowering small business owners and retailers with business ranging from QR & PoS payments to easy loans to high-yield investment products which in turn enables them to grow and transform. We understand that business and culture are two sides of the same coin. So, alongside business, we are equally focused on building a culture where employees succeed unconditionally.

We believe we are in an ever-evolving space with immense opportunity to build for Bharat Our people will enable this journey with their ideas, innovations and capabilities. We value diversity, where we encourage different points of view, ways of thinking, new capabilities to strengthen and improve the lives of our customers. And that is not all, we have a lot of fun while we explore new ideas, solve real problems, collaborate, connect — and we do it all together.

Connect with us over social media, coffee or call. We promise to excite you with an opportunity that will "change the game"

In this role

The Chief Business Officer (CBO) - PoS will be responsible for leading BharatPe's Point-of-Sale portfolio (Speaker & EDC) with complete ownership of business growth, merchant network expansion, revenue maximization, and profitability. The role demands a strategic, data-driven leader with expertise in payments, merchant acquisition, and device-led fintech ecosystems. The CBO will shape the long-term vision, steer the business P&L, and create the innovation roadmap to deliver solutions that create value for merchants while solidifying BharatPe as a category leader.

Responsibilities will include

P&L Ownership & Strategic Leadership

• Lead and own the PoS business P&L and drive profitable scale through strategic investments, ecosystem expansion, and new business models (subscriptions, value-added services, monetizable device experiences).
• Establish BharatPe as a market leader in payment devices through innovation, differentiated offerings, and
• competitive positioning.
• Develop and execute strategic plans to enhance revenue, introduce new monetization models, and optimize cost
• centers to improve profitability.
• Champion next-gen device concepts: Android POS, hybrid QR+Sound devices, smart displays, multi-app POS, offline UPI, tap-to-pay integrations, and AI-driven diagnostics.
• Lead decisions on build-vs-buy, platform standardization, and device architecture choices to future-proof the
• business.

Merchant Network Expansion & GTM Excellence

• Build an enviable, engaged, and monetizable network of high-quality merchants for BharatPe across markets.
• Design and implement a comprehensive Go-To-Market (GTM) strategy including partnerships & alliances to expand merchant reach, onboarding quality, and penetration.
• Define segmentation-led merchant acquisition models, improving merchant lifecycle value and stickiness
• Establish robust mechanisms to reduce churn by building a highly accountable, number-driven sales engine.
• Strengthen demand forecast and work closely with Device Operations team to ensure timely supply to merchants

Stakeholder & Ecosystem Management

• Build strong, long-term relationships with key stakeholders including merchants, channel partners, financial
• institutions, OEMs, and industry associations.
• Represent BharatPe at industry forums to strengthen brand presence and establish leadership in the PoS ecosystem.

• Cross-Functional Executive Collaboration:

• GTM & Business Leaders: device penetration strategy, merchant cohorts, cross-sell models

• Product & Tech: joint ownership of device firmware, merchant app integrations, and platform evolution
• Marketing: category positioning, launch communications, device-led brand building
• Finance: long-term investment planning, P&L performance, board reviews

To succeed in the role

Impact

• Drive BharatPe's growth by building a future-ready devices ecosystem that enhances merchant experience, increases stickiness, and unlocks new revenue opportunities.
• Strengthen market leadership by scaling innovative, reliable swipe and speaker devices that deepen BharatPe's presence across key merchant segments, including premium and high-value cohorts.

Challenges & Decisions

• Consistently deliver value through profitable growth in a highly competitive market
• Fast-changing technology cycles (UPI, tap-to-pay, sound-based alerts, Android POS) and supply chain volatility
• Merchant stickiness and cost-sensitive adoption behavior.
• Regulatory uncertainty on UPI devices, compliance, and certification requirements.

Qualification & Experience

(type & industry)

• Post Graduate Degree / MBA - Preferred Premiere B School.
• 18+ years in payments, fintech, consumer electronics, POS devices, IoT, or adjacent industries.
• Experience in executive leadership roles with full P&L control.
• Strong understanding of device technology, supply chain dynamics, regulatory requirements, and merchant ecosystem.
• Strong global exposure to supply chain, OEM partnerships, and device innovation.
• Strategic thinker with excellent stakeholder management and execution focus