Client Servicing Manager

4 days ago


Malad Mumbai Maharashtra, India RI Workflow LLP Full time ₹ 3,60,000 - ₹ 6,00,000 per year

Job Description

  • Customer Relationship Executives are responsible for managing accounts, ensuring clients are satisfied.
  • Manage a portfolio of accounts to achieve long-term success.
  • Develop positive relationships with clients and handle customers' needs.
  • Act as the point of contact and handle customers' individual needs.
  • Generate new business using existing and potential customer networks.
  • Resolve customer queries and handle their requirements in a timely manner.
  • Supervise account representatives to ensure sales increase.
  • Coordination with client and internal department on call or by mail and resolve queries.
  • Report on the status of accounts and transactions.
  • Follow up with the client regarding payment.

Requirements

  • Proven work experience as a Customer Relation Manager or Sales account Manager.
  • Excellent communication and negotiation skills.
  • An ability to deliver projects and answer inquiries on time.
  • Business acumen with a problem-solving attitude.
  • Understanding of MS Office and CRM software
  • Exceptional customer service skills.
  • Strong work ethic.
  • Good sales skills.
  • Any degree in Business Administration, Marketing or relevant field.
  • Must have International Sales Experience.

Job Position: Client Service Manager

Employment Type: Full Time

Number of Openings: 1

Location: Malad West

Shift: Rotational

Experience: Minimum 2 Year International Experience

Job Type: Full-time

Pay: ₹360, ₹600,000.00 per year

Benefits:

  • Health insurance

Work Location: In person


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