Customer Care Bank Representive

2 weeks ago

Agrahara Gate Bengaluru, India Cogent E Services Pvt Ltd Full time ₹ 2,16,000 - ₹ 3,24,000 per year

Job Opening: Customer Care Executive (Voice & Sales Process)We are looking for enthusiastic and motivated individuals to join our team as Customer Care Executives for both Voice and Sales processes.

  • Qualifications:Minimum educational qualification: 12th Pass
  • Age: Between 18 to 30 years
  • Languages: Excellent communication skills in English and Hindi
  • Customer Handling: Ability to manage queries and provide effective solutions
  • Experience: Prior experience in customer service or sales is preferred but not mandatory
  • Key Responsibilities:Handle inbound and outbound calls professionally
  • Provide detailed and accurate information about products and services
  • Understand customer needs and offer appropriate solutions
  • Work towards closing sales and achieving set targets
  • Ensure high customer satisfaction through effective communication and problem-solving
  • Maintain records of customer interactions and follow up as necessary
  • Salary & Benefits:Starting Salary: ₹18,000 per month
  • Incentives & Bonuses: Based on performance
  • Training: Comprehensive onboarding and skill development programs
  • Career Growth: Opportunities for promotion and career advancement

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