Assistant Manager

13 hours ago

Cochin, Kerala, India Apollo Pharmacy Full time ₹ 8 - ₹ 15 per year

Role & responsibilities

  • Direct and supervise retail staff across several retail outlets to ensure they meet set objectives.
  • Provide training to retail employees to develop their skills and enhance their job performance.
  • Provide solutions that address performance issues in a timely and effective manner.
  • Monitor the activities of retail outlets to ensure a satisfied customer.
  • Contact store incharge and other retail staff to communicate relevant information.
  • Mentor and motivate sales staff to put in their best in order to achieve financial goals.
  • Develop and implement budget and plans for retail operations.
  • Visit retail stores to ensure efficient and effective management as well as high performance sales.
  • Develop policies for the merchandising of goods in retail stores.
  • Monitor inventory levels to determine the need for stock supply at each retail store.
  • Set and regulate product pricing using results of market and demand analysis.
  • Ensure compliance with health/safety policies and procedures at retail stores.
  • Evaluate operational and financial records to determine sales performance of a retail store.
  • Manage the day-to-day operations of the retail store, including sales, inventory management, customer service, and employee supervision.
  • Develop and implement strategies to improve store performance and achieve sales targets.
  • Ensure the store is visually appealing and well-maintained at all times.
  • Monitor and analyse key performance indicators (KPIs) to identify areas of improvement and implement corrective actions.
  • Collaborate with marketing and merchandising teams to plan and execute promotional activities, product displays, and events.
  • Maintain accurate records of sales, inventory, and expenses.
  • Handle customer complaints and resolve issues in a timely and satisfactory manner.
  • Monitor market trends and competitors to stay updated on industry developments and adjust strategies accordingly.
  • Ensure compliance with company policies, procedures, and safety guidelines.

Desired Skills&Knowledge:

  • Problem Solving & Decision Making
  • Planning & Organizing
  • Self-Motivated & Resilient
  • Managing Pressure & Setbacks
  • Process Oriented
  • Excellent Communication Skills

Preferred candidate profile

Retail Experience

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