Real Time Analyst
2 days ago
Job description
- Would be responsible for Real time queue monitoring (RTQM)
- Would be responsible for sending Intraday reporting (Hourly Interval Reports, Productivity
- Reports)
- Will have to manage client Interaction
- Would constantly monitor, track, document and communicate real time floor activities in terms
- of adherence to process defined AUX/ ACW/ BREAKS & SHIFTS
- Would ensure availability of analysts on phones/chats as per the business model requirement.
- Must have worked on IEX
- Maintaining SL, calculation of shrinkage, attrition
Location : - Navi Mumbai
-
Real time analyst
2 weeks ago
Mumbai, Maharashtra, India Sterling Full timeReal-Time AnalystJoin our team as a Real-Time Analyst and be the heartbeat of our contact center operations You'll monitor live performance, respond to challenges on the spot, and support the team in maintaining peak efficiency. If you thrive in a fast-paced environment and love making decisions in real time, this role is for you.Responsibilities- Monitor...
-
Real time analyst
1 week ago
Mumbai, Maharashtra, India Sterling Full timeReal-Time AnalystJoin our team as a Real-Time Analyst and be the heartbeat of our contact center operations You'll monitor live performance, respond to challenges on the spot, and support the team in maintaining peak efficiency. If you thrive in a fast-paced environment and love making decisions in real time, this role is for you.ResponsibilitiesMonitor live...
-
Workforce Management Real-Time Analyst
2 days ago
Mumbai, Maharashtra, India Interactive Brokers Full time ₹ 5,00,000 - ₹ 10,00,000 per yearCompany Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic...
-
Real Time Analyst
1 week ago
Mumbai, Maharashtra, India ACME SERVICES PRIVATE LIMITED Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Description:Monitor real-time call center operations using Genesis and Avaya.Ensure adherence to SLAs and KPIs to maintain service excellence.Manage agent schedules, break times, and shift adherence efficiently.Make real-time adjustments to optimize resource allocation.Generate and analyze performance reports to provide actionable insights.Collaborate...
-
Analyst - WFM (Real Time Analyst)
1 week ago
Mumbai, Maharashtra, India Etraveli Group Full time US$ 90,000 - US$ 1,20,000 per yearEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...
-
is hiring For Real Time Analyst
6 days ago
Mumbai, Maharashtra, India Etraveli Full time ₹ 15,00,000 - ₹ 28,00,000 per yearRequirements:Candidate should hold max 1.5 yrs of experience in RTA (WFM)Good communication skillsAbility to work in different shifts 24*7 (Includes night shift)Experience / Relieving letter of previous two companies mandatory for an experienced candidate.Immediate joiners preferredJob DescriptionMonitoring queue level performance and reporting any...
-
Real Time Operations Specialist
1 week ago
Mumbai, Maharashtra, India beBeePerformance Full time ₹ 5,50,000 - ₹ 7,50,000Real-Time Operations SpecialistWe are seeking a skilled Real-Time Operations Specialist to join our team. This role involves monitoring live performance, responding to challenges as they arise, and supporting the team in maintaining peak efficiency.Key Responsibilities:Monitor live dashboards and key performance metrics to track workload, task completion,...
-
ESG Data Analyst
1 week ago
Mumbai, Maharashtra, India beBeeEnvironmental Full time ₹ 90,00,000 - ₹ 1,50,00,000Real Estate ESG Data Analyst Role This position is an excellent opportunity for a highly motivated and self-sufficient individual to join our team as a Real Estate ESG Data Analyst. The successful candidate will be responsible for supporting the continuous collection and review of real estate utilities data, energy, water, waste, and other ESG-related...
-
Mumbai, Maharashtra, India Deutsche Bank Full time US$ 90,000 - US$ 1,20,000 per yearREAL ESTATE ANALYST – Real Estate Intelligence Unit, ASJob ID: R0399735Full/Part-Time: Full-timeRegular/Temporary: RegularListed: Location: MumbaiPosition OverviewJob Title: REAL ESTATE ANALYST – Real Estate Intelligence Unit, ASLocation: Mumbai, IndiaRole DescriptionThe Wealth Management Portfolio Management team is a newly developed lending services...
-
Credit Analyst Real Estate
2 days ago
Mumbai, Maharashtra, India Intellectual Capital Hr Consulting Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCredit Analyst - Real Estate - Wholesale Lending Key Responsibilities:Support the credit team in underwriting, analysis/due diligence for deals, preparation of the cash flow model and analysisPreparation of credit notes and presentationLiaising with the legal team (internal, third party and developer's) for documentsDisbursement of sanctioned dealsSubmitting...