Real Time Analyst

We at Sterling customer experience India Pvt ltd are Hiring for RTANOTE: ONLY CANDIDATES FROM MUMBAI SHOULD APPLYHere are the main responsibilities of a real-time analyst in a contact center, particularly when managing workflow and delegating tasks for a back-office team:Core ResponsibilitiesReal-Time Monitoring:o Oversee live dashboards and reports to...

Role & responsibilitiesThe Real Time Analyst is responsible for managing and ensuring that the service level agreements for various programs are met.Main Responsibilities:Manage the call\Chat volume, daily attendance and program break schedulesAssist with creation if metrics and targets for servicesWork closely with the operations team to analyze and help...

Job Description:Monitor real-time call center operations using Genesis and Avaya.Ensure adherence to SLAs and KPIs to maintain service excellence.Manage agent schedules, break times, and shift adherence efficiently.Make real-time adjustments to optimize resource allocation.Generate and analyze performance reports to provide actionable insights.Collaborate...

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...

Responsibilities:Provides exceptional internal customer service by communicating proactively via IM, email, and/or phone with call center stakeholders to achieve targeted service level and other quality standards.Ability to apply critical thinking skills and use decisive judgement under minimal supervision to make important business decisions.Utilizes a...

Requirements:Candidate should hold max 1.5 yrs of experience in RTA (WFM)Good communication skillsAbility to work in different shifts 24*7 (Includes night shift)Experience / Relieving letter of previous two companies mandatory for an experienced candidate.Immediate joiners preferredJob DescriptionMonitoring queue level performance and reporting any...

Position Title: Real – Time Data Monitoring AnalystJob location: Mumbai Andheri (E).Work Mode: IN - OFFICE (5 days working- 2 days week-off: rotational)Hours of operation: 8hrs monthly rotational shifts (7am-3pm/3pm-11pm/11pm -7am).Role Summary:The selected individual will have to monitor applications and the real-time data streamingon these applications....

Siddhivinayak Real Estate is looking for a dynamic and confident Sales Girl to join our team. The ideal candidate should have good communication skills and prior experience in sales or real estate. You will be responsible for meeting clients, showcasing properties, and generating leads in nearby areas.Key Responsibilities:Promote and sell...

Job Description About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce,...

REAL ESTATE ANALYST – Real Estate Intelligence Unit, ASJob ID: R0399735Full/Part-Time: Full-timeRegular/Temporary: RegularListed: Location: MumbaiPosition OverviewJob Title: REAL ESTATE ANALYST – Real Estate Intelligence Unit, ASLocation: Mumbai, IndiaRole DescriptionThe Wealth Management Portfolio Management team is a newly developed lending services...