Real Time Senior Analyst

Job descriptionWould be responsible for Real time queue monitoring (RTQM)Would be responsible for sending Intraday reporting (Hourly Interval Reports, ProductivityReports)Will have to manage client InteractionWould constantly monitor, track, document and communicate real time floor activities in termsof adherence to process defined AUX/ ACW/ BREAKS &...

We at Sterling customer experience India Pvt ltd are Hiring for RTANOTE: ONLY CANDIDATES FROM MUMBAI SHOULD APPLYHere are the main responsibilities of a real-time analyst in a contact center, particularly when managing workflow and delegating tasks for a back-office team:Core ResponsibilitiesReal-Time Monitoring:o Oversee live dashboards and reports to...

Job Description:Monitor real-time call center operations using Genesis and Avaya.Ensure adherence to SLAs and KPIs to maintain service excellence.Manage agent schedules, break times, and shift adherence efficiently.Make real-time adjustments to optimize resource allocation.Generate and analyze performance reports to provide actionable insights.Collaborate...

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...

Responsibilities:Provides exceptional internal customer service by communicating proactively via IM, email, and/or phone with call center stakeholders to achieve targeted service level and other quality standards.Ability to apply critical thinking skills and use decisive judgement under minimal supervision to make important business decisions.Utilizes a...

Requirements:Candidate should hold max 1.5 yrs of experience in RTA (WFM)Good communication skillsAbility to work in different shifts 24*7 (Includes night shift)Experience / Relieving letter of previous two companies mandatory for an experienced candidate.Immediate joiners preferredJob DescriptionMonitoring queue level performance and reporting any...

Position Title: Real – Time Data Monitoring AnalystJob location: Mumbai Andheri (E).Work Mode: IN - OFFICE (5 days working- 2 days week-off: rotational)Hours of operation: 8hrs monthly rotational shifts (7am-3pm/3pm-11pm/11pm -7am).Role Summary:The selected individual will have to monitor applications and the real-time data streamingon these applications....

Siddhivinayak Real Estate is looking for a dynamic and confident Sales Girl to join our team. The ideal candidate should have good communication skills and prior experience in sales or real estate. You will be responsible for meeting clients, showcasing properties, and generating leads in nearby areas.Key Responsibilities:Promote and sell...

Fresher Post Graduate Walk-In-DriveSenior Analyst Investment banking Interviews at eClerx- PuneMBA/PGDM/MMS students (Finance) of passed out 2024/2025 . Only these students are eligible to apply for the position of Senior Analyst Investment Banking at eClerx.Date:-21st July 2025Position: Senior AnalystWalk In Location:- eClerx Services Ltd Hinjewadi Phase 2...

Job DescriptionSitusAMC is where the best and most passionate people come to transform our clients businesses and their own careers. Whether youre a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.At SitusAMC, we are looking to match your unique...