Feedback Coordinator

1 week ago


Manjusar GIDC Vadodara Gujarat, India Airro Engineering Co. Full time ₹ 1,00,000 - ₹ 1,80,000 per year

Job Profile

  • Monitor and respond to customer feedback across multiple channels (e.g., email, social media, phone) and manage the end-to-end customer feedback process, including complaints, compliments, and other service-related input.
  • Regular Reporting and work closely with department head to ensure feedback is addressed in a timely and appropriate manner.
  • Prepare regular reports to analyze the data.

Skills :

  • Fluent communication in English, Hindi, Gujarati
  • Active listening ability
  • MS Excel

Qualification : B.com/ Any Non technical bachelors degree

Transportation is provided from Vadodara

Job Type: Full-time

Pay: Up to ₹180,000.00 per year

Benefits:

  • Paid sick time

Work Location: In person

Speak with the employer



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