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Customer Support
2 weeks ago
Ginger Webs is a leading technology company in the assessment and testing
industry. We are driven by an ideology to make unique, easy to use and futuristic
applications. We are having a decade of experience in the assessment industry, the
OMR experience leverages the foundation of online assessment and helped us build a platform that can support large volume online assessment with ease. Ginger Webs
evaluate more than 1 million assessments in a month. The first company to develop
products for evaluating exams on paper, web, mobile and tablet devices.
Ginger Webs is ISO 9001:2008 certified as well as ISO 9001:27001 certified. Ginger
Webs is capable of handling large concurrent users online. A network of 250 test
center associates in more than 100 cities. We have done extensive research and
development in the field of education and have more than 2000+ clients in India and
Abroad including premiere clientele like Aakash Educational Services, Made Easy,
ALLEN, DMRC, TOI and many more.
Designation - Associate Customer Delight
1.
Prior working experience as a customer support executive.(3+years)
2.
Customer service orientation.
3.
Good communication skills.(Proficiency in English)
4.
Working knowledge of customer service software is an added advantage.
5.
Ability to think strategically.
6.
Advanced troubleshooting and multi-tasking skills.
7.
Advanced listening and verbal/written communication skills to understand customer's needs and ability to respond clearly and concisely.
8.
Must be a graduate (Technical degree is preferable)
9.
Good knowledge of MS Office.
10.
Open to travel when needed.
Note:
Work from office, Sector 58, Noida
