Manager

8 hours ago

Alwar, Rajasthan, India Women Pride Hospital & IVF Full time

Job Title: Branch Manager – Alwar Branch

Reports To: Chief Operating Officer (COO)

Contact Person & Number:

Location: Women Pride Hospital & IVF – Ambedkar Circle, Alwar

Job Purpose:

The Branch Manager will oversee all operations of the Alwar branch, ensuring smooth functioning, high-quality patient care, staff management, financial performance, and compliance with hospital policies and legal regulations. This role is pivotal in achieving branch growth, operational efficiency, and patient satisfaction.

Key Responsibilities:

1. Operations Management:

  • Ensure smooth daily operations of the Alwar branch including outpatient, inpatient, IVF procedures, and administrative functions.
  • Implement and maintain standard operating procedures (SOPs) for clinical and non-clinical processes.
  • Monitor inventory of medical and non-medical supplies, ensuring timely procurement.
  • Ensure cleanliness, hygiene, and maintenance of the facility.

2. Staff Management:

  • Supervise and manage all branch staff including doctors, nurses, front office, lab, pharmacy, and housekeeping teams.
  • Assign responsibilities, monitor performance, and conduct periodic appraisals.
  • Ensure proper staff attendance, shift management, and leave planning.
  • Conduct regular staff training and development sessions.

3. Financial & Administrative Oversight:

  • Monitor branch revenue, expenses, and profitability.
  • Ensure accurate billing, invoicing, and collection procedures.
  • Prepare weekly and monthly operational and financial reports for the COO.
  • Implement cost-control measures without compromising patient care.

4. Patient Experience & Marketing:

  • Ensure excellent patient care and service standards.
  • Handle patient complaints and feedback professionally.
  • Coordinate local marketing initiatives to increase patient footfall and IVF inquiries.
  • Maintain relationships with referring doctors, local clinics, and vendors.

5. Compliance & Regulatory:

  • Ensure compliance with ART standards, hospital policies, and government regulations.
  • Maintain all necessary registers, records, and documentation.
  • Ensure patient privacy and data protection standards are strictly followed.

6. Strategic Growth:

  • Identify opportunities to expand services and patient base in Alwar.
  • Assist in implementing digital and offline marketing strategies for branch growth.
  • Support corporate initiatives and integration with other branches.

Skills & Qualifications:

  • Bachelor's/Master's degree in Healthcare Administration, Hospital Management, or related field.
  • Minimum 3–5 years of experience in hospital/clinic management, preferably in IVF or maternity care.
  • Strong leadership, organizational, and communication skills.
  • Financial acumen and ability to manage budgets.
  • Knowledge of healthcare regulations, ART standards, and quality assurance practices.

Personal Attributes:

  • Patient-focused and compassionate approach.
  • Problem-solving and decision-making capabilities.
  • Ability to multitask and work under pressure.
  • Professional integrity and commitment to ethical practices.

Location: Alwar, Haryana

Employment Type: Full-Time

Job Types: Full-time, Permanent

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance

Work Location: In person

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