Customer Care Executive

1 day ago

Jawahar Nagar Raipur Chhattisgarh, India BLUE MOUNTAIN RESORT AND HOSPITALITY LLP Full time ₹ 1,20,000 - ₹ 3,60,000 per year

  • conducting customer satisfaction surveys to understand what areas of the company's services need improvements.

  • dealing with customer issues and churning out an easy-to-follow solution.

  • establishing a positive rapport with all clients and customers in person or via phone.

  • forming reports based on customer satisfaction statistics and helping their team to develop new skills.

  • helping customers choose the right product for their requirements and budget.

  • interacting with customers to ensure they have a desirable and shareable experience.

  • Computer skills.

  • A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.

Job Type: Full-time

Pay: ₹15, ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement

Ability to commute/relocate:

  • Jawahar Nagar, Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

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