Assistant Manager-IT
1 week ago
Job Description
- Install, configure, and maintain Windows Server 2022 environments.
- Manage Active Directory, DNS, DHCP, Group Policies, and file/print services.
- Monitor server performance, apply patches, and ensure system uptime and reliability.
- Perform regular backups and disaster recovery planning.
- Configure and manage Sophos Firewall for secure network access and threat prevention.
- Monitor firewall logs, VPNs, and intrusion prevention systems (IPS).
- Implement and maintain network segmentation, access control, and bandwidth management.
- Manage CrowdStrike Falcon for endpoint detection and response (EDR).
- Monitor and respond to security alerts and incidents.
- Ensure compliance with cybersecurity policies and best practices.
- Provide Level 2/3 support for server, network, and security-related issues.
- Implement and customize SAP Business One to meet organizational needs.
- Analyze business processes, identify bottlenecks, and optimize workflows in SAP B1.
- Provide training and ongoing support for SAP B1 and HRMS systems.
- Manage HRMS software to streamline HR processes and support users.
- Provide technical support for hardware, software, desktops, and peripherals.
- Create and implement SQL database operations and structures.
- Ensure SQL Server availability, security, and performance.
Qualifications:
- Bachelors degree in Computer Science, Information Technology, or related field.
- 5+ years of experience in IT infrastructure, security, or application support roles.
- Proficiency in Windows Server 2022, SAP Business One, HRMS applications, SQL Server, and Salesforce.
- Hands-on experience with Sophos Firewall and CrowdStrike Falcon or similar EDR platforms.
- Solid understanding of networking concepts (TCP/IP, VLANs, VPNs).
- Strong problem-solving, analytical, and communication skills.
- Ability to work independently and collaboratively in a team environment.
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