PS | Senior Manager Agile Program Management

Job Description
Lead the overall delivery setup and execution, people and financials management for the assigned software

services projects/ program work streams in order to realize defined business outcomes with mid-sized, globally

distributed teams

• Partner with other delivery leads, clients and other internal/ external stakeholders to drive effective adoption

of best practices, deployment of processes, methodologies and tools, execution of ceremonies and to drive

continuous improvement on delivery engagements

• Contribute to pre-sales and works with the legal and operations teams to ensure compliance
• Manage relationships & status reporting within the organization, with clients & applicable third parties
• Manage internal and external dependencies for the project or program
• People management responsibilities for team members, track leads, scrum masters and product owners
• Participate in Delivery Management and (or) Agile communities
• The Scrum Master is trained on practicing Scrum and helps a team adopt Scrum in order to deliver quality

releases quickly to market

• Expertise with various Agile Methodologies –Scrum, Scrum with XP, Kanban, Scrum ban etc.
• Expertise with various Agile Tools - Jira, Xplanner, Confluence, RTC, TFS, Rally etc and ensuring adoption in

consistent manner.

• Act as servant leader and shield the team from external interference and distractions to keep it in group flow
• Create self-organizing teams, build consensus and resolve conflict
• Responsible for the team to follow processes, establish and actively facilitate the cadence of all scrum

ceremonies, and remove team impediments or escalate as per defined SLAs

• Ability to partner with product owner and manage backlog - backlog prioritization, backlog grooming, ready

groomed stories for next 3 iterations

• Responsible for Definition of Done, Definition of Ready, Sprint Dashboard, Burndown Charts, QA Metrics

(Quality/Technical Debt; Cycle Time/Lead Time), Story Quality Metrics, Escalation Plan, Sprint Start and Closure

activities, Team working Agreement, push for Automation, Story Estimation techniques (like planning poker)

etc.

• Ability to manage and increase team velocity, measure efficiency at team and individual level
• Articulate the overall project risk and risk mitigation plan and make it transparent to the relevant stakeholders
• Good to have functional understanding of project and business value being delivered
• Keeps scrum artifacts updated and visible
• Knowledge of engineering best practices (XP, Refactoring, Clean code patterns, CI/CD – DevOps,

TDD/BDD/DDD, Trunk based development)

• Ability to run Scrum at scale using scaled agile solutions like Scrum of scrums, SAFe, DaD, LeSS or other industry

frameworks

• Enable continuous improvements around engineering maturity, product management and agile processes via

facilitating assessments, reviews and retrospectives

• Track project quality in real time using dashboards and metrics
• Owns the empirical governance process across multiple scrum teams
• Articulate project metrics including leakage, DOP, revenue & margins etc.
• Ability to build relationships and manage Stakeholders, get periodic feedback from clients and derive corrective

actions to make clients successful through realization of business outcomes for a large project or program

• Collaborates closely with Product owner on product roadmap, release planning and business prioritization
• Mentor and provide oversight to Scrum Masters.
• Build strong relationship with internal stakeholders (Capability teams, IT, people success, Office Services,

Business Operations, Finance including DAT (Deal acceptance team)) and external stakeholders (vendors and

external teams)

• Partner with Agile coach(es) and other senior leads within and external to drive compliance and delivery

maturity improvement

• Contributes to the Organization's Agile community

Qualifications
Over 6 years of experience as the lead project manager for full lifecycle delivery of mid-sized (>6 months in

schedule and >600 person days in effort) software services projects or programs with globally distributed teams

• Strong "hands on" project management experience from inception to closure phases
• Experience with 3 or more engagements as a lead (scrum master, product owner, Kanban lead, etc.) on delivery

or consulting projects/ programs based on Scrum/ Kanban framework

• Experience of delivering one or more fixed time, fixed price or SLA based managed services engagements
• Delivery experience with scaled agile engagements
• Over 3 years of lead experience in a direct client facing role (preferably in the US or UK) as part of a consulting/

services organisation

• Knowledge of 2 or more effort and cost estimation methodologies/ frameworks
• Direct people management responsibilities for 10 or more people (including track leads/ other leads) and

indirect responsibility/ span of 25 or more people as part of a cross functional team comprising of business

Analysts. Creative Designers, Developers, Testers And Other Support Functions

• Strong commercial acumen i.e. understanding of pricing models, delivery P&L, budgeting, etc. Basic level

understanding of contracts

• Industry experience on Retail, Financial Services, Energy & commodities, Travel & Hospitality, Automotive,

Consumer products is preferred.

Nice to have Experience & Credentials

• Diverse experience across more than one service offering such as application development and maintenance,

application/ product support, systems integration, product engineering, package implementation, project

management consulting, etc.

• Practitioner experience as an Agile Coach
• Certifications: SAFe or other scaled agile related certifications

Additional Information

• Gender-Neutral Policy
• 18 paid holidays throughout the year.
• Generous parental leave and new parent transition program
• Flexible work arrangements
• Employee Assistance Programs to help you in wellness and well being

Company Description
Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value.