Front Desk Executive

7 days ago

Balewadi Pune Maharashtra, India GISES Pvt Ltd. Full time ₹ 3,60,000 - ₹ 4,20,000 per year

1. Front Office Management

  • Greet and assist parents, visitors, and staff in a professional and friendly manner.
  • Manage the reception area to ensure a welcoming and organized environment.
  • Handle incoming phone calls, emails, and messages; direct them to the appropriate department or staff member.

2. Communication & Coordination

  • Maintain an updated contact list of staff, parents, vendors, and emergency services.
  • Coordinate with teaching and non-teaching staff for daily schedules, announcements, and meetings.
  • Disseminate important notices and circulars to parents and staff as required.

3. Administrative Support

  • Maintain visitor records, appointment schedules, and attendance logs.
  • Assist with admissions-related inquiries, provide prospectus forms, and guide parents through basic admission procedures.
  • Handle courier services, incoming and outgoing mail, and school-related deliveries.

4. Record Keeping & Reporting

  • Maintain records of student/parent inquiries, complaints, and feedback, and share with the concerned authority.
  • Keep track of front office supplies and request replenishments when necessary.
  • Prepare daily/weekly reports on visitor traffic, calls received, and pending tasks.

5. Safety & Compliance

  • Ensure visitor check-in/check-out protocols are followed for security.
  • Support emergency procedures (fire drill, first aid coordination) and maintain a calm environment

Qualifications & Skills Required:

  • Graduate in any discipline; Diploma in Office Management/Administration preferred.
  • Proficiency in MS Office (Word, Excel) and basic email/telephone etiquette.
  • Excellent communication skills in English and Hindi (knowledge of Marathi language is a plus).
  • Pleasant personality, strong interpersonal skills, and customer-service orientation.
  • Ability to multitask, prioritize, and handle confidential information.

Job Type: Full-time

Pay: ₹30, ₹35,000.00 per month

Benefits:

  • Commuter assistance
  • Health insurance
  • Paid sick time
  • Provident Fund

Work Location: In person

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