Front Desk Executive

3 days ago

Aundh Pune Maharashtra, India Innocent Times School Full time

Job Title**:School Front Desk Executive**

**Location**: Aundh, Pune, Maharashtra

**Position Type**: Full-time (0845 hrs to 1800 hrs)

**About Us**:
Innocent Times School is a reputable educational institution dedicated to fostering a nurturing and enriching environment for students. We are seeking a dependable and courteous Front Desk Executive to join our administrative team and serve as the first point of contact for students, parents, and visitors.

**Job Summary**:
The School Front Desk Executive plays a vital role in upholding a positive and inviting atmosphere within our school. This position entails overseeing the front desk, managing inquiries, providing administrative support, and ensuring smooth operational flow in the school's main office.

**Key Responsibilities**:
**Front Desk Management**:

- Warmly greet and welcome visitors, students, and parents, creating a professional and inviting first impression.
- Respond to incoming phone calls, direct calls to appropriate staff members, and take messages as needed.
- Keep the front desk area organized, clean, and presentable.

**Inquiry Handling**:

- Track & address off-line as well as on-line inquiries.
- Offer accurate information and assistance to students, parents, and visitors regarding school policies, programs, and procedures.
- Direct inquiries to the relevant department or staff member as required.

**Administrative Support**:

- Assist in maintaining school records and databases, including student attendance and enrollment data.
- Help schedule appointments and manage calendars for school staff & management team.
- Prepare and distribute school-wide announcements and communications.

**Visitor Registration**:

- Register and sign in all visitors, ensuring the school's safety and security.
- Issue visitor access and monitor access to the premises.

**Mail and Deliveries**:

- Receive and distribute incoming mail, packages, and deliveries promptly.
- Prepare outgoing mail and packages for shipment.

**School Supplies and Inventory**:

- Keep track of office supplies inventory and initiate orders when necessary.
- Maintain an inventory log and report any supply shortages.

**Safety and Security**:

- Assist in emergency procedures and ensure that safety protocols are strictly followed.
- Report any suspicious or unusual activities to the appropriate authorities promptly.

**Qualifications**:

- Graduation or equivalent (Bachelor's degree preferred).
- Previous experience in a front desk or customer service role is a plus.
- Exceptional verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- A welcoming, patient, and courteous demeanor.
- Ability to handle confidential information discreetly.

**Preferred Skills**:

- Familiarity with school policies and procedures.
- Proficiency in using school management software or databases.
- Bilingual skills (if relevant to the school's student population).

**Salary**: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Front desk: 1 year (preferred)

**Language**:

- English (required)

**Speak with the employer**

+91 9769447788

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