Staff Engineer

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible — and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

American Express Global Card Network Platform authorizes and processes all of the company's customer card transactions. The Card Network platform is the critical back bone for all of American Express card transactions, and is a near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year.

American Express is making strategic investments in new card network products and platforms to allow the company to meet its ambitious global growth agenda. American Express is looking for strong leaders and engineers to be part of high energy and efficient teams that will build and support our next generation card network systems.

As a Staff Engineer, you will be a hands-on engineer building highly available and scalable distributed system on the cloud that supports the company's long-term strategy and vision. Your primary responsibility is design and develop our next generation distributed transaction platform supporting Amex card transactions. Staff Engineers in American Express is an individual contributor role and is at the same level as a Director of Engineering.

Key Initiatives:

• Card Transaction Engine and Transaction Routing
• Payment Tokenization and API platform
• Platform Engineering and Foundational Capabilities of distributed systems
• High Availability, Resiliency and Performance Engineering on Cloud
  Local Processing and Regulatory initiatives

Responsibilities Include:

• You will be responsible for design and building key components of a distributed real-time transaction engine, and payment processing business logic including APIs and payment tokenization by leveraging these components
• You will be responsible for designing and implementing local processing and other regulatory driven projects within the Payment Network and associated systems
• Build high level design as well as detailed design of complex subsystems with emphasis in high availability and low latency.
• Working with developers in day to day activities and helping in review of design, coding and the SDLC tasks.
• Build POCs to experiment new technologies, databases and other application infrastructure.
• You will constantly purse and learn industry leading/innovative technologies and solutions. Be acutely aware of enabling technologies and open-source products to build low latency distributed systems.
• Lead a culture of innovation and experimentation, engage in fun and outcome-oriented culture, and always be ready to try new concepts without fear of failure.
• Collaborate with peer technology and product teams across different locations.

Qualifications:

• You have Computer Science / Information Systems degree, or equivalent with at-least 8+ years of work experience.
• Strong implementation experience using languages like GoLang or Java. Keen understanding of how to build highly performance systems with such languages.
• Hands on experience in building distributed micro-service systems, experience with Service Mesh products/frameworks like such as Envoy, Linkerd, Istio, gRPC/ProtoBuf; Distributed System Management/tracing and monitoring such as Zipkin/Jaeger, ELK Stack, Prometheus
• Have experience in designing and building Cloud native applications. Experience in cloud platforms like Docker, Kubernetes, OpenShift are a plus.
• Experience in using NoSQL databases and distributed messaging systems such as Redis, Kafka, Couchbase, Cassandra in the context of low latency and high transaction volume systems.
• Have built and delivered large scale enterprise systems/products. Implemented critical aspects of the such systems and have supported such applications in production as SAS service.
• Keen awareness of concerns in massively distributed systems and effective solutions.
• Experience working in DevOps teams and Scrums.
• Ability to learn and deep dive into new technology and business domains, question status quo and think outside of the box.
• Have excellent written and verbal communications skills. Create and deliver effective presentations to Senior Leadership.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.