Student Counsellor

2 days ago

Kozhikode, Kerala, India Xylem Learning App Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Titile: Student counsellor

Location: Mankavu, Kozhikode

Employment Type: Full-time | Permanent

About the Role

Xylem Learning is looking for enthusiastic, results-driven Student Counselors to join our dynamic counselling and sales team in Kozhikode. As a Student Counselor, you will play a vital role in helping students and parents make informed academic choices, driving enrolments, and supporting the continued growth of Xylem Learning.

This role is ideal for individuals with experience in academic counselling, consultative sales, or the education sector, who are passionate about empowering learners to achieve their goals while meeting business performance targets.

Key Responsibilities

  • Engage with prospective students and parents through structured outbound and inbound calls using the lead database.
  • Understand each students academic aspirations, challenges, and goals to recommend the most suitable programs.
  • Present and promote Xylem Learning's courses and offerings in a clear, confident, and persuasive manner.
  • Build trust-based relationships with students and parents through personalized counselling and consistent follow-ups.
  • Achieve or exceed monthly and quarterly enrolment and revenue targets.
  • Maintain accurate and up-to-date records of calls, follow-ups, and enrolments in the CRM system.
  • Collaborate with the academic, marketing, and operations teams to stay informed about program details, offers, and updates.
  • Provide feedback and insights to help improve lead quality, conversion strategies, and the overall student experience.

Qualifications & Experience

  • Bachelor's degree in any discipline.
  • 0–2 years of experience in academic counselling, student advisory, or sales (preferably in the education sector).
  • Proven record of meeting or exceeding sales or enrolment targets.

Key Skills

  • Excellent verbal communication, persuasion, and negotiation skills.
  • Strong relationship-building and interpersonal abilities.
  • Self-motivated, target-oriented, and proactive approach.
  • Adaptable and solution-focused in a fast-paced environment.
  • Proficiency in Malayalam is preferred; English communication skills are desirable.

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