Sr. Executive Social Media
3 days ago
POSITION - Sr. Executive Social Media & Content
Company: Ajay's Good Food Pvt. Ltd.
Job Title: Sr. Executive Social Media & Content
Department: Marketing
Education: Graduate (Preferably Masscom/BBA), MBA (marketing)
Experience: 2 to 4 years
Role Overview:
- The Sr. Executive social media & content is responsible for executing and managing the brand's social media strategy to increase online presence, drive engagement and enhance customer loyalty. The role involves creating platform-specific content, analysing performance, and staying ahead of trends to ensure the brand stays relevant and impactful online.
Key Responsibilities:
Social Media Strategy & Planning
- Develop a comprehensive content calendar and execute the brand's goals and campaigns.
- Identify platform-specific tactics (Instagram, Facebook, LinkedIn, YouTube, etc.).
Content Creation & Curation
- Collaborate with design and creative teams to publish engaging and brand-consistent content.
- Manage UGC, influencer collaborations, reels, stories, contests and live sessions.
Community Management
- Respond to comments, messages and mentions across platforms in a timely and brand-appropriate manner.
- Monitor sentiment and customer feedback and escalate issues to relevant teams.
- Build brand affinity through meaningful online interactions.
Analytics & Reporting
- Track KPIs like reach, engagement, followers.
- Analyse data to improve content and engagement strategies.
- Prepare weekly/monthly performance reports using tools like Meta Insights, Google Analytics, and Rankkly.
Trendspotting & Innovation
- Stay updated on industry trends, algorithm changes, hashtags, and viral formats.
- Test and adopt new features (e.g., Instagram Threads, YouTube Shorts, AI content tools).
Collaboration
- Work with Marketing, PR and creative teams to align social efforts with broader brand goals.
- Coordinate campaigns with agencies, influencers or franchise partners.
Key Skills:
- Strong command of Meta Business Suite, Instagram Insights, LinkedIn Analytics, etc.
- Ability to interpret engagement metrics and derive actionable insights.
- Excellent copy writing, caption writing and storytelling skills.
- Brand tone and voice consistency across platforms.
- Creativity and attention to detail.
- Crisis management & conflict resolution on social platforms.
- Time management and multitasking.
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