Centre Manager

20 hours ago

Ludhiana, Punjab, India Swan Genx Full time ₹ 3,50,000 - ₹ 5,00,000 per year

Job Description

Code Premium is a vibrant and dynamic fitness facility dedicated to helping our members achieve their health and wellness goals. We offer a wide range of state-of-the-art equipment, fitness classes, and personalized training programs in a welcoming and inclusive environment. We are currently seeking a dedicated and experienced Gym Centre Manager to lead our team and ensure the smooth operation of our facility.

Management & sales Duties

· Lead, supervised and managed teams of operations staff.

· Lead to generate Revenue reports for the Centre on daily, weekly, monthly and annual basis.

· Augmenting business for the gym through employees with focus on increasing sales, generating profit and consistently improved customer service.

· Keeping check and monitoring the sales head, marketing head and floor manager with respect to achieving the sales target assigned to all the teams on daily basis.

· Auditing the operations, sales, expenses, requirements, and staff

· Lead the team to monitoring the maintenance of discipline and time management for all gym team mates.

· Analyzed sales figures and forecasting future sales volumes to maximize profits.

· Analyzed and interpreted trends to facilitate planning.

· Lead the producing, developing and implementing external and internal marketing plans to increase the gym in-house and outdoor sales.

· Lead to planning an overall strategy for the gym, such as analyzing sales trends, recording sales figures and determining how to increase the Centre profits.

· Handled both positive and negative customer interaction efficiently--and resolved customer complaints as well as responded to customer praises.

· Resolved daily issues and worked with whole team to improve customer service.

· Create healthy atmosphere in the gym for good team bonding for better success.

· Lead to established effective Oral communication, conflict resolution, and team building skills among the team.

· Responsible for sales planning, creating time lines, organizing regular meetings, and keeping the team on track.

· Develop new ideas for social media to improve traffic flow or highlight sales.

· Involved in conflict resolution, providing guidance on outlet policy, working with unsatisfied customers, and dealing with complaints.

Operational Duties

· Provide & maintain highest level of customer service in a high-volume retail environment through personal actions and development of staff.

· Provide effective decision-making regarding customer service issue.

· Plan & promote special events for gym on monthly basis including in house as well as outbound sales promotional or corporate events.

· Hold a weekly department meeting which includes operational supervisor, gym sales manager, personal trainers & housekeeping supervision.

· Inspect facility daily for cleanliness using gym daily walk-through list.

· Ensure the functionality of equipment & physical plant with maintenance department on a monthly basis.

Timings

Candidate should be flexible in timings as gym is operational from Morning 6 am to evening 10 pm.

Candidate should have relevant experience from Fitness Industry.

Interested candidates can contact

Job Type: Full-time

Pay: ₹35, ₹50,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • Fitness Industry: 2 years (Required)
  • Business development: 3 years (Required)

Work Location: In person

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