Collection Specialist

6 days ago

Gurgaon, Haryana, India Expert Staffing Solutions (ESS) Full time ₹ 6,00,000 - ₹ 8,00,000 per year
The Role:

You will be responsible for :

  • Following up on payment with internal and external stakeholders and ensuring correct booking of received payments.
  • Preparing bank reconciliations, ageing report and Statement of Accounts.
  • Proactively engaging in continuous improvement initiatives for the AR process.
  • Supporting internal and external audit requirements.
  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.
Ideal Profile:
  • You have at least 1 year experience within a Accounts Receivable / AR or Customer Service role, ideally within the the Accounting Industry and Corporate Banking industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are a strong team player who can manage multiple stakeholders
  • You are adaptable and thrive in changing environments
  • You are a strong networker & relationship builder
What's on Offer?
  • A role that offers a breadth of learning opportunities
  • Flexible working options
  • Fantastic work culture

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