Technical Salesforce Project Manager

CRM Project Manager (Salesforce) Technical Role

Role Overview

We are seeking a Salesforce CRM Project Manager with strong technical expertise to lead the planning, execution, and delivery of Salesforce initiatives. This is not a pure coordination role – the ideal candidate will combine project management skills with hands-on Salesforce technical knowledge, including solution design, coding oversight, deep integration expertise, and end-to-end ownership of deliverables. You will serve as a bridge between business stakeholders and technical teams, ensuring scalable, high-quality solutions that drive business value.

Key Responsibilities

Strategic Planning & Execution

• Define, scope, and manage Salesforce CRM projects from initiation to closure.
• Own project timelines, budgets, and resource allocation to ensure successful delivery.
• Drive solution design sessions and take full end-to-end task ownership from requirements gathering to delivery.
• Ensure Salesforce solutions align with organizational goals and best practices.

Technical & Solution Design Ownership

• Translate business requirements into technical specifications and solution architecture.
• Oversee development tasks, review code (Apex, LWC, Triggers, Integrations), and provide technical guidance to developers.
• Manage Salesforce integrations with external applications and middleware (deep hands-on integration experience is a must).
• Identify opportunities to optimize processes and implement scalable custom solutions.

Data & Reporting

• Ensure data integrity, security, and compliance within the Salesforce environment.
• Oversee dashboards, automation, and advanced reporting for actionable insights.
• Document requirements, workflows, customizations, and system changes.

Collaboration & Communication

• Act as the primary point of contact between business stakeholders and technical teams.
• Collaborate with sales, marketing, service, and IT for smooth project delivery.
• Support user adoption through training, workshops, and change management initiatives.

Continuous Innovation

• Stay updated on Salesforce trends (AI, automation, advanced integrations).
• Continuously improve user experience and system scalability.
• Promote best practices in coding, deployment, and governance.

Qualities We Value

• Tech-Savvy PM: Strong coding knowledge with the ability to review, guide, and own technical tasks.
• Leader + Builder: Can manage stakeholders while also getting hands-on when needed.
• Problem Solver: Capable of addressing both project risks and technical challenges.
• Communicator: Explains complex technical concepts in business-friendly terms.
• Owner Mindset: Drives projects from concept to delivery with accountability.

Qualifications

Education:

• Bachelor's degree in Computer Science, IT, or related field (MBA is a plus).

Experience:

• 3.5 – 4+ years in Salesforce roles (Developer / Tech Lead / Consultant).
• 2+ years in Project/Delivery Management for Salesforce projects.

Certifications (preferred but not mandatory):

• Salesforce Developer (PD1/PD2), App Builder, Admin, Salesforce Application Architect or System Architect.
• PMP, CSM, or Agile certification.

Technical Expertise:

• Apex, Visualforce, Lightning Web Components (LWC).
• REST/SOAP API, middleware tools (MuleSoft, Dell Boomi, etc.) with deep experience in integrations.
• Sales Cloud, Service Cloud, Marketing Cloud.
• Strong grasp of CI/CD, deployments, and solution architecture.

Skills

Foundational Skills

• Project Management (Agile/Scrum/Waterfall).
• Business Analysis & Requirement Gathering.
• Strong stakeholder & team leadership.

Technical Skills

• Apex, Triggers, Visualforce, LWC.
• API Integration & Middleware (MuleSoft, Dell Boomi, etc. – deep hands-on expertise required).
• Data Modeling, Security, and Automation.
• Solution Design & Technical Documentation.

Why Work With Us?

• Hybrid Role: Combine leadership with hands-on technical expertise.
• Career Growth: Opportunity to transition into Solution Architect / Program Manager roles.
• Cutting-Edge Projects: Work on high-impact Salesforce implementations.
• Collaborative Culture: Join a dynamic, inclusive, and innovation-driven team.

Additional Information

• Location: Hyderabad (Onsite).
• Work Schedule: 6 days a week.
• Compensation: Competitive, based on experience and certifications.

Let's Build Scalable Salesforce Solutions Together