Operations Team Leader

Operations Team Leader, AS

Job Title: Operations Team Leader, AS

Location: Pune, India

Role Description

• Our purpose as a business is to be dedicated to our clients' lasting success and financial security.
• We want to be a bank that creates a positive impact for clients, employees, investors, and society. This is made possible by our people. As you'll discover, our culture supports this - diverse, international, and shaped by a variety of different perspectives. We are driven by a shared sense of purpose. At every level agile thinking is nurtured and rewarded with support and provided with opportunities to excel together.
• Trust & Agency Services (Part of TSS) have over 1,500 clients ranging from multi-national corporations to banks and financial institutions, hedge funds, asset managers and supranational agencies around the world. TSS Operations support all types of transactions in the debt capital markets – from conventional to structured debt products, Project Finance, REITs and Islamic Finance – and services for escrows, restructurings, exchanges, Loan Agency, Depository Receipts, Structured Finance and US Mortgage. This is a knowledge intensive role responsible for managing the Debt security lifecycle operations.

Subject Matter Expertise and Industry Improvement

• Act as a Subject Matter Expert (SME) with internal partners, external clients, and within the wider market.
• Leverage expertise to improve market practices and platforms.

Corporate Actions Management

• Oversee and manage a team responsible for processing complex corporate actions on a daily basis.
• Ensure accurate and timely execution of corporate actions, such as:
  • Call Options
  • Put Options
  • Conversions
  • Repurchases
  • Consent/Meeting launches
  • Credit events
  • Exchanges/Funges
  • Tender Offers
  • Restructures
  • Maturity Extensions
  • Trigger Redemption events
• Mitigate operational risk associated with these activities.

The Associate builds and manages partnerships between internal businesses to ensure that the bank's business objectives are delivered, comply with operational control, external regulation and continue to improve the bank's technology platforms, as appropriate. Where relevant, they focus on new business initiatives and working as a team to ensure full front-to-back operational readiness for products ranging from high-volume vanilla trading through to highly complex structured transactions. Regulatory change and an ever-evolving business environment mean that the Trade and/or Transaction Associate must continually provide input and create innovative solutions to deliver efficiencies and protect the bank and its shareholders.

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy,

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

As an Associate (Operations Manager), you are expected to be self-driven and to achieve success by leading your team.

People management and leadership

• Corporate Actions Processing: Oversee the entire lifecycle of all corporate action events, including scrubbing, notification, and booking.
• Team Supervision: Lead, mentor, and supervise the corporate actions team to ensure all tasks are completed accurately and on time.
• Performance Management: Manage employee performance, conduct reviews, and provide constructive feedback to support professional development.
• Talent Development: Be responsible for hiring, talent development, and training new and existing team members.
• Resource Management: Plan and coordinate staff resourcing and delegate tasks effectively to manage workload and meet service level agreements (SLAs).

Operational oversight

• Reconciliation and Control: Review control reports and manage the reconciliation of security and cash entitlements to ensure accuracy and resolve exceptions.
• Risk Mitigation: Monitor and mitigate operational and financial risks associated with corporate actions processing.
• Regulatory Compliance: Ensure the team and its processes adhere to all internal policies and external regulatory guidelines.

Stakeholder management and communication

• Internal Communication: Act as a central point of contact and subject matter expert for corporate actions inquiries, liaising with internal departments like Trading, Fund Accounting, and IT.
• External Communication: Coordinate with external partners, such as custodians, custodians, and brokers, to resolve issues and confirm instructions.
• Client Management: Manage service relationships and respond to complex inquiries from internal and external clients.

Strategic initiatives and process improvement

• Process Enhancement: Identify opportunities for process improvement and automation to increase efficiency and reduce risk.
• Project Management: Lead or contribute to projects involving system implementations, upgrades, and business initiatives.
• Reporting: Prepare and present management information (MI) reports and performance metrics for senior management.

Your skills and experience

• Experience: Typically requires 5–8 years of experience in corporate actions or securities operations, with at least 2–3 years in a supervisory role.
• Education: A bachelor's degree in finance, Economics, Business Management, or a related field is often preferred.
• Industry Knowledge: Deep understanding of financial markets, corporate action event types (mandatory and voluntary), and market practices across global markets.
• Technical Skills: Proficiency with industry-standard systems such as Bloomberg or Reuters, as well as core corporate actions platforms. Strong Microsoft Excel skills are also a must.

Competencies

• Problem-Solving: Excellent analytical and problem-solving skills to navigate complex events and resolve exceptions.
• Attention to Detail: Exceptional attention to detail and a thorough, methodical approach to processing.
• Leadership: Proven leadership skills with the ability to motivate, coach, and manage a team effectively under pressure.
• Communication: Strong written and verbal communication skills to interact with various stakeholders, including senior management and clients.
• Adaptability: Ability to adapt to a fast-paced, deadline-driven environment and guide the team through changes.

How we'll support you

• Training and development to help you excel in your career.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information:

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.