Executive-Operations

2 weeks ago

Gurgaon, Haryana, India American Express Full time ₹ 15,00,000 - ₹ 28,00,000 per year

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

  • Completing the Video KYC (know your customer) process for prospect customers in a timely and comprehensive manner to ensure customer satisfaction
  • Gather relevant information from customers as required and update it accurately to facilitate the decisioning process
  • Presentable while interacting with customers
  • Ensure error- free KYC verification of card applications
  • Deliver Employees, Customers and Shareholder metrics as per goals
  • Brainstorm with the leaders and colleagues to recommend changes in workflows, procedures and service levels to meet customer needs and to enhance value proposition
  • Adherence to quality and compliance guidelines
  • Support all new initiatives in the New Accounts area
  • Effective and efficient call handling
  • Balance customer interests with the interests of American Express
  • Behavioral Skills/Capabilities: Self-motivated and Organized to manage timelines.

Minimum Qualification:

  • Graduate/Undergradwith minimum 1year Of experience in customer handling

Preferred Qualification:

  • MS Office Knowledge
  • In compliant with Customer First Strategy
  • High level of Customer sensitivity, commitment & service orientation

  • Knowledge of KYC for Consumer & Corporate India Market

  • High result orientation
  • Good interpersonal skills
  • Excellent verbal and written communication skills
  • Flexibility at work
  • Good analytical skills with an eye for details
  • Shift window of the profile is 08:30 till 21:00 IST 

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries 
  • Bonus incentives 
  • Support for financial-well-being and retirement 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • Generous paid parental leave policies (depending on your location) 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

  • HR Operations

    5 days ago

    Gurgaon, Haryana, India Executive Search Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Key Responsibilities:Maintain and update HR trackers, dashboards, and databasesSupport day-to-day HR operations (documentation, onboarding/offboarding, letters)Assist in planning and executing employee engagement initiatives and eventsDrive Rewards & Recognition programs through data tracking and communicationPrepare internal decks, mailers, and...

  • Head Operations and maintenance

    2 weeks ago

    Gurgaon, Haryana, India Caps and Pays Executive Search Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Looking for Dynamic Leader for one of the leading Power Generation Company Position : Group Head Operations and Maintenance.Level : LeadershipReporting : To Managing Director & ChairmanLocation : Gurugram / Gurgaon.Education : BE / BTech Mechanical / Electrical from reputed institution.Experience : 20 to 25 YrsIndustry Exposure : Power Generation. (Thermal...

  • Operation Executive

    2 weeks ago

    Gurgaon, Haryana, India Avani Consulting Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Urgent Hiring for operation Executive. CV share On WhatsApp Manage workshop operationsEnsure quality control standards metOversee car servicing and advisory servicesCollaborate with sales team on customer needsMaintain mechanical expertise

  • Operations Executive

    2 weeks ago

    Gurgaon, Haryana, India Mynaa Tech Services Pvt. Ltd. Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionMynaa Tech Services Pvt. Ltd., founded in 2015 by an IIM Ahmedabad alumni, specializes in online gifting and lead generation for movers & packers. Our online gifting platform, , is India's largest delivery network, ensuring timely delivery of customer-placed gifts. Additionally, our two portals, and , constitute India's largest transport...

  • Senior Operations Executive

    3 days ago

    Gurgaon, Haryana, India Brand Street Integrated Consultancy Network Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for a detail-oriented and proactive Operations Executive / Sr. Executive to join our Sampling (BTL) Division. The role involves managing end-to-end operations of sampling campaigns, coordinating with internal teams, vendors, and clients to ensure seamless execution, timely delivery, and maximum impact. The ideal candidate will have prior...

  • Web Manager

    2 weeks ago

    Gurgaon, Haryana, India Valvoline Global Operations Full time US$ 80,000 - US$ 1,20,000 per year

    Why Valvoline Global Operations?AtValvoline Global Operations, we're proud to beThe Original Motor Oil, but we've never rested on being first. Founded in 1866, we introduced the world's first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate ofAramco, one of the world's largest...

  • Operations Executive

    2 weeks ago

    Gurgaon, Haryana, India Animall Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Marathi Bolta Ka? Turn Your Language into a CareerHiring: Operations Executive (Marathi)Gurugram, Sector 66 | Exp: 0–1 yrYou're a Fit If You:Speak fluent MarathiCan handle calls & coordinationKnow basic Excel/Google SheetsWhat You'll Do:Talk to farmers/vendors in MarathiSupport onboarding & daily operations Apply now –/ Tag your Marathi-speaking friends

  • Cloud Infrastructure Lead

    2 weeks ago

    Gurgaon, Haryana, India Edge Executive Search Full time

    The Job : We are seeking to identify a Hosting Engineering Lead with min 20 years experience engineering and architecting infrastructure across different types of application stacks from monolith to cloud native solutions. Should have experience building and leading infrastructure engineering teams across infrastructure (focus on Systems Engineering and...

  • Operations Executive

    2 weeks ago

    Gurgaon, Haryana, India EvolveMinds Full time ₹ 3,00,000 - ₹ 5,00,000 per year

    Job Title:Operations ExecutiveJob Type:Full-timePay:Not a constraint for the right candidateBenefits:Cell phone reimbursementConveyance reimbursementPaid Sick TimeLeave EncashmentPaid OvertimeSchedule:Day shift / Six days working / Tuesdays offExperience:In Operations role: 2 years (Preferred)Work Location:Work from OfficeAbout the Company:TNRIC Services Pvt...

  • Operations Executive

    3 weeks ago

    Gurgaon, Haryana, India Capital Placement Services Full time

    Job DescriptionWe are seeking a proactive and detail-oriented Operations Executive to join our logistics team in Sector 66, Gurgaon. The ideal candidate will be responsible for ensuring smooth day-to-day operations, coordinating with internal teams, and efficiently handling client shipments and logistics processes. This is a great opportunity to grow within...