Product Manager

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The Opportunity

As a Digital Products Manager you will lead the development and continuous improvement of our digital products. The ideal candidate will ensure timely delivery, coordinate releases, conduct market analysis, and ensure the product meets user needs and business goals. This role also includes maintaining the digital health product post-launch, addressing user issues, and ensuring continuous product improvement.

Responsibilities

1. Product Development

• Develop and articulate a clear product vision, strategy, and roadmap.
• Define product offerings in terms of benefits, features, and customer journeys.
• Scope the Minimum Viable Product (MVP) considering resource constraints and sustained development.
• Prioritize features for the product roadmap in collaboration with development teams.
• Write and manage a backlog of user stories, prioritizing items to achieve business goals.
• Lead the team through defining product requirements, ensuring they are complete and consistent.
• Ensure the team correctly understands the requirements.
• Collaborate closely with business, engineering, and design.
• Align timelines, dependencies, and scope with the scrum master, engineering manager, and design leads.
• Participate in planning sprints to reaffirm priorities and confirm requirements.
• Steering and participation of Agile methodology (e.g. scrum calls, sprint review, etc.)
• Oversee continuous improvement efforts.
• Interact with other teams for cross-team task implementation.
• Develop and execute a strategic customer engagement plan.
• Oversee Products and respective Product Owners in specified area.
• Be an active part of ART team and SAFE Portfolio oversight
   

2. User Research and Market Analysis:

• Conduct user research and usability tests to gather actionable feedback.
• Perform market research to understand user needs and identify opportunities for product differentiation and market positioning.
• Customize the digital health product for different regions and languages based on market analysis.
   

3. Release and Deployment Management:

• Develop detailed release plans.
• Implement continuous integration and continuous deployment (CI/CD) practices.
• Ensure successful product releases.
   

4. Post-Launch Maintenance and Improvement:

• Implement structured processes for collecting and addressing user feedback.
• Conduct regular performance audits and stress tests to ensure digital health product reliability.
• Monitor digital health product performance metrics and user satisfaction scores.
• Maintain comprehensive documentation for maintenance procedures, updates, and best practices.
• Provide training and support materials for customer support teams.

Skills and Requirements

• Minimum 4+ years of experience on the same/similar role
• Proven experience as a Product Owner or similar role in product management.
• Strong understanding of Agile methodologies.
• Experience with digital health products or in the healthcare sector is a plus.
• Excellent communication, presentation, and leadership skills.
• Strong problem-solving skills and willingness to roll up one's sleeves to get the job done.
• Skilled at working effectively with cross-functional teams in a matrix organization.
• Requirements Definition & Analysis
• Product Development & Delivery (e.g., MVP)
• Design Thinking, Customer Experience (CX), and UI/UX Tools & Methodologies
• Backlog, Epic & Story Management
• Agile Software Development Life Cycle (SDLC) and DevOps Tools & Methodologies
• Teaming & Collaboration