Manager - Delivery Management

19 hours ago

Pune, Maharashtra, India MRO Corp (PA) Full time ₹ 15,00,000 - ₹ 20,00,000 per year

We are looking for a dynamic and detail-oriented Manager - Delivery Management with 8–10 years of proven experience in successfully delivering IT projects using industry-standard methodologies. The ideal candidate will have a solid understanding of project lifecycle management, excellent stakeholder communication skills, and strong experience in team coordination, resource planning, and SDLC processes. Prior experience in the healthcare domain is a plus.

Key Responsibilities:

Project Planning & Execution:

  • Manage end-to-end project lifecycle from initiation to closure
  • Define project scope, goals, deliverables, and success criteria in collaboration with key stakeholders
  • Monitor and control project schedules, costs, and resources to ensure timely delivery

Team Management & Resource Forecasting:

  • Assign tasks and responsibilities to project team members
  • Forecast resource needs across assignments and manage team evaluations and performance feedback
  • Foster collaboration, provide mentorship, and ensure accountability within the team

Stakeholder Communication:

  • Serve as the primary point of contact between internal teams and external customers
  • Provide timely updates through status reports, risk logs, and change requests
  • Ensure transparency and alignment across project stakeholders

Risk & Issue Management:

  • Identify, assess, and manage risks and issues throughout the project lifecycle
  • Implement mitigation plans and escalate when necessary to ensure business continuity

Release & SDLC Management:

  • Plan and track release schedules and ensure all release activities align with SDLC standards
  • Oversee documentation, peer code reviews, testing, and signoffs
  • Maintain version control and change management protocols

Process & Compliance:

  • Ensure project compliance with HIPAA, Quality, Security, and BCP/DR policies
  • Review and refine team procedures to support continuous improvement

Mentoring & Documentation:

  • Provide guidance on domain and technical processes
  • Ensure all project documentation is accurate, current, and readily accessible

Required Skills & Competencies:

General Skills:

  • Strong written and verbal communication skills
  • Excellent interpersonal and stakeholder management skills
  • Quick learner with good information retention and adaptability
  • Proactive problem-solver with solid analytical capabilities

Technical/Domain Skills:

Must Have:

  • Experience with Microsoft Project, Word, Excel, Internet tools
  • Understanding of Software Development Life Cycle (SDLC)

Good to Have:

  • Exposure to healthcare industry systems and workflows
  • Hands-on experience in IT product/services environments

Educational Qualifications:

  • Minimum: Graduate in any discipline
  • Preferred: Experience in IT Product/Services Industry (>80% career)
  • Certifications in Project Management (PMP, PRINCE2, or equivalent) preferred
Behaviors Preferred
  • Thought-provoking: Capable of making others think deeply on a subject
  • Team player: Works well as a member of a group
  • Innovative: Consistently introduces new ideas and demonstrates original thinking
  • Functional expert: Seen as a 'thought leader' on a subject
  • Detail-oriented: Capable of carrying out a given task with all the details needed to get the task done well

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