We Are Hiring Collection Executive

10 hours ago


Mahesana, India Mspire Ventures Full time ₹ 2,00,000 - ₹ 6,00,000 per year


Job Description:

We Are Hiring Collection Executive - ( Unsecured Loan) In  Mehsana .

Job Title: Collection Executive
 
Responsibilities:
  • Contact customers through phone calls, emails, or visits to collect pending payments.

  • Follow up regularly with defaulters to ensure timely recovery.

  • Maintain updated records of interactions, payments, and follow-ups.

  • Explain repayment terms and assist customers in setting up payment plans.

  • Escalate complex or non-responsive cases to senior management or legal team.

  • Achieve assigned monthly and quarterly collection targets.

  • Ensure adherence to regulatory and organizational collection practices.

  • Provide daily/weekly reports on collection status to the reporting manager.

  • Maintain professionalism and empathy while handling sensitive financial situations.

  • Collaborate with internal teams to resolve customer issues and disputes.

Requirements:
  • Minimum qualification: 12th pass; Graduation preferred.

  • 1–3 years of experience in collections (preferably in financial services).

  • Good communication and negotiation skills.

  • Ability to handle pressure and meet targets.

  • Basic computer literacy and familiarity with CRM tools.




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