Business Analysts

Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Business Analyst, SAP SuccessFactors Reporting Design Developer

In this role,

• Strong communication skills with the ability to interact effectively across business and technical teams.
• Hands-on experience in S/4HANA implementation and support projects is essential.

Responsibilities

• Serve as an SAP SuccessFactors reporting expert, with a focus on design, development, and optimization of reporting solutions.
• Collaborate with stakeholders to gather, analyze, and validate business requirements related to reporting and analytics.
• Design and deliver custom and standard reports using SAP SuccessFactors reporting tools (e.g., Ad Hoc, Canvas/ORD, Advanced Reporting).
• Ensure alignment of reporting deliverables with business processes, compliance requirements, and user expectations.
• Identify reporting gaps and propose enhancements or workarounds as needed.
• Provide post-deployment support, troubleshoot issues, and work closely with the functional and technical teams to resolve them.
• Document technical specifications, report designs, test cases, and results.
• Manage change requests and emergency fixes related to reporting with appropriate impact analysis.
• Contribute to solution architecture and best practices in SuccessFactors reporting and data visualization.
• Provide training and guidance to end users on report usage and self-service capabilities.
• Support both new implementations and ongoing support engagements with expert reporting insight.

Qualifications we seek in you

Minimum Qualifications

• Graduate or postgraduate in B.Tech, IT or MCA /MBA

Preferred Qualifications/ Skills

• Ability to deliver high quality and reliable software by collaborating with a team. Outstanding analytical skills, ability to apply expertise to drive complex, technical and highly commercial solutions. Possess good verbal and written communication skills.
• Excellent customer-facing skills that include conducting compelling technical briefing & demonstrations including issues, status reports and resolving impediments.

Technical Expertise

• Expert knowledge of data modelling concepts, SAP SuccessFactors reporting SD, and data warehousing principles.
• Strong understanding of BI tools (Tableau, SAP BO) and data science workflows.
• Knowledge of ETL/ELT processes and data pipeline optimization.

Business & Analytical Skills

• Ability to translate business needs into structured data solutions.
• Strong data storytelling skills, ensuring insights are clear and actionable.
• Experience working in Banking and People Analytics is highly advantageous.

Governance & Compliance

• Understanding data governance, security, and compliance requirements in banking.
• Familiarity with data cataloguing, lineage, and metadata management practices.
• Experience ensuring technology guardrails are adhered to in cloud environments

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobBusiness Analyst

Primary LocationIndia-Gurugram

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingSep 22, 2025, 9:32:10 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time