Current jobs related to Customer Service Support Advisor - Gurgaon, Haryana - BT Group
-
Customer Support Advisor
3 weeks ago
Gurgaon, Haryana, India Onecom Full timeJoin our Team as a Customer Support AdvisorLocation Gurgaon IndiaSalary 3 5 - 6 LPA dependent on experience About the role Ready to make a real impact As a Customer Service Advisor at Onecom you ll be at the heart of delivering exceptional service to our valued customers Every interaction you handle will be an opportunity to showcase your...
-
Customer Advisor
1 hour ago
Gurgaon, Haryana, India Advantage Club Full time ₹ 6,00,000 - ₹ 8,00,000 per yearJob Title: Customer Advisor (Blended Process)Location: GurgaonWorking Days: 5.5 Days/WeekShift Timings - Rotational Shift (Night Or Day)About the Role:We are looking for a proactive and customer-focused Customer Support Executive to join our team in Gurgaon. This is a blended role (voice + non-voice) that requires excellent communication skills,...
-
Hiring For International Customer Service
1 week ago
Gurgaon, Haryana, India Pursuit Advisor Com Full time ₹ 25,000 - ₹ 50,000 per yearJoin one of the fastest-growing customer support teams Process: International Customer Service – Voice OnlyEligibility: Graduate / Undergraduate – Both Can ApplyLocation: Gurgaon / NoidaExcellent Communication Skills Required Nikhil: Required Candidate profileCustomer Service (Fresher): 18k – 25k In-handCustomer Service (Experienced): 26k – 50k...
-
Customer Support Executive
6 days ago
Gurgaon, Haryana, India TRDFIN Support Services Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per yearJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
-
Gurgaon, Haryana, India Pursuit Advisor Com Full time ₹ 3,00,000 - ₹ 5,00,000 per yearImmediate Hiring – International Customer Service (Voice Process)Location: Gurgaon / NoidaGraduate / Under-GradExcellent English communication skills requiredFreshers and experienced both can applySalary: 3 LPA – 5 LPA Nikhil Required Candidate profileHandle inbound/ calls and resolve customer queries efficiently Ensure high customer satisfaction...
-
Customer Advisor
2 weeks ago
Gurgaon, Haryana, India AdvantageClub Full time ₹ 1,04,000 - ₹ 1,30,878 per yearAbout the Role:● 5.5 days working schedule● Blended profile - Strong command over language is a must● Location - Gurgaon● Job Stability is essentialKey Responsibilities:* Answering customer queries/concerns and supporting customers in answering product and service-related questions.* Maintains customer records by updating query/concern-related...
-
Technical Support Executive
2 weeks ago
Gurgaon, Haryana, India Cubnet service Full time ₹ 2,50,000 - ₹ 3,50,000 per yearRole Description:The role involves providing technical assistance and support to customers, troubleshooting technical issues, and ensuring customer satisfaction through excellent service delivery.Qualifications:All Graduates can apply.Strong problem-solving skills and attention to detailExcellent communication and customer service skillsTechnical knowledge...
-
Travel Advisor
2 weeks ago
Gurgaon, Haryana, India Weekday AI Full time ₹ 4,00,000 - ₹ 6,00,000 per yearThis role is for one of the Weekday's clientsSalary range: Rs Rs ie INR 4-6 LPA)Min Experience: 1 yearsLocation: GurugramJobType: full-timeWe are seeking enthusiastic individuals with a get-it-done mindset who value teamwork, commitment, and the drive to go the extra mile. As a Travel Advisor, you'll be the trusted guide between customers and their next...
-
Travel Advisor
2 weeks ago
Gurgaon, Haryana, India Weekday AI Full timeThis role is for one of the Weekday's clientsSalary range: Rs 400000 - Rs 600000 (ie INR 4-6 LPA)Min Experience: 1 yearsLocation: GurugramJobType: full-timeWe are seeking enthusiastic individuals with a get-it-done mindset who value teamwork, commitment, and the drive to go the extra mile. As a Travel Advisor, you'll be the trusted guide between customers...
-
Travel Advisor
2 weeks ago
Gurgaon, Haryana, India Weekday AI Full time ₹ 4,00,000 - ₹ 8,00,000 per yearThis role is for one of the Weekday's clientsSalary range: Rs Rs ie INR 4-6 LPA)Min Experience: 1 yearsLocation: GurugramJobType: full-time We are seeking enthusiastic individuals with a get-it-done mindset who value teamwork, commitment, and the drive to go the extra mile. As a Travel Advisor, you'll be the trusted guide between customers and their next...
Customer Service Support Advisor
3 weeks ago
The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support excellence and expertise regarding the BT Group's solution portfolio with some supervision.
What you'll be doing1. Assists in the implementation of specific Customer Service management plans under supervision.
2. Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group's resource pool, within guidelines and with some supervision
3. Gathers customer information and performs analysis and understands customer needs to provide customer service insight for the efficient management of customer issues.
4. Executes and delivers work often covered by existing procedures in order to achieve objectives and the vision of the Customer Service team.
5. Assists in the implementation of continuous improvement opportunities to improve the customer service team processes.
Billing Communication Complaint Management Continuous Improvement Customer Relationship Management Decision Making Escalation Management Growth Mindset Inclusive Leadership Information Management Issue Resolution Problem Solving Requirements Analysis Stakeholder Management Technical Support Time Management Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
