Restaurant Captain

3 days ago

Mumbai, Maharashtra, India Parashar Hospitality Solutions Pvt Ltd Full time

Hotel Overview

It is a modern and comfortable stay option located in Goregaon East, close to NESCO and major business hubs. The property offers well-designed rooms, essential amenities, and an in-house restaurant, making it ideal for both business and leisure travellers. Guests value the hotel for its cleanliness, service quality, and easy accessibility.

Benefit: Service charge, Tips, Food & Accommodation

Role Summary

We are looking for an experienced, confident, and guest-focused Restaurant Captain to lead the service team. The ideal candidate will supervise stewards, ensure smooth restaurant operations, maintain service standards, and deliver an exceptional dining experience to guests.

Key Responsibilities

  • Supervise and coordinate the stewarding/service team during shifts.
  • Welcome guests warmly, manage seating arrangements, and handle reservations if required.
  • Take orders when needed and ensure accurate, timely service delivery.
  • Monitor table service, presentation, and guest satisfaction throughout the meal.
  • Train, guide, and motivate stewards to maintain service excellence.
  • Coordinate closely with the kitchen for order flow and special guest requests.
  • Ensure cleanliness and hygiene of dining areas as per hotel standards.
  • Handle guest feedback, complaints, and service recovery professionally.
  • Assist in opening and closing duties, including setup and end-of-day checks.
  • Ensure adherence to safety, hygiene, and F&B service protocols.

Requirements

  • Minimum 2–4 years of experience in Food & Beverage service, with at least 1 year as a Captain or Senior Steward.
  • Strong leadership, communication, and team-handling skills.
  • Good knowledge of food, beverages, and service standards.
  • Ability to manage guest expectations in a fast-paced environment.
  • Well-groomed, professional appearance with a positive attitude.

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Food provided

Education:

  • Diploma (Preferred)

Experience:

  • F&B Captain: 4 years (Preferred)

Work Location: In person

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