Revenue Operations Analyst

3 days ago

Greater Bengaluru Area, India ThoughtSpot Full time ₹ 12,00,000 - ₹ 36,00,000 per year

We are seeking a proactive and versatile GTM (Go-to-Market)/ Revenue Operations Analyst to be a critical pillar of our revenue engine. You will be responsible for driving operational excellence by owning key data health programs and optimizing the processes that power our Sales and Marketing teams. The ideal candidate is a versatile problem-solver who thrives on turning complex challenges into scalable solutions and is passionate about building the operational foundation for a high-growth SaaS company.

What You'll Do:

  • Own Data Health Programs
    : Strategy and execution of our contact and account health management programs. You will be responsible for data hygiene, enrichment, segmentation & integration within our CRM to ensure our GTM teams are working with the most accurate and actionable information.
  • Process Optimization & Management
    : Analyze, document, and continuously improve core GTM processes. Act as a champion for process changes and drive enablement across teams to ensure adoption.
  • Cross-Functional Collaboration:
    Act as a key operational partner to Sales, Marketing, and Customer Success. You will work closely with these teams to identify bottlenecks, gather requirements, and implement solutions that enhance their productivity.
  • System & Tool Enhancement:
    Administer, configure, and optimize our GTM tech stack (e.g., CRM, Marketing Automation). You will manage tool integrations to ensure seamless data flow, monitor system health, and support the implementation of new technologies.
  • Reporting & Insights
    : Develop and maintain dashboards and reports to track performance against GTM metrics related to data quality, process efficiency, and translate data into actionable insights for stakeholders to drive strategic decisions.
  • Project Leadership
    : Take ownership of operational projects from conception to completion, ensuring clear communication, stakeholder alignment, and timely delivery of results.

What You Bring:

  • Experience
    : 4–5 years of experience in Sales Operations, Marketing Operations, or a similar GTM/Revenue Operations role, with a strong preference for experience in B2B SaaS companies.
  • Technical Proficiency
    : Advanced proficiency with CRM platforms (e.g., Salesforce, HubSpot) and familiarity with the broader marketing and sales technology ecosystem.
  • Analytical Mindset
    : Excellent analytical and problem-solving skills, with a proven ability to use data to identify trends, uncover insights, and drive decisions.
  • Process Excellence
    : A process-oriented thinker with demonstrated experience in mapping workflows, identifying inefficiencies, and implementing improvements.
  • Ownership & Proactiveness
    : A self-starter with a "get things done" attitude. You can manage multiple priorities, take initiative, and work effectively in a fast-paced, dynamic environment.
  • Collaboration & Communication
    : Strong interpersonal and communication skills, with the ability to build relationships and collaborate effectively with stakeholders across various departments
  • Education
    : Bachelor's degree in Business, Marketing, or a related field. An MBA with a specialization in Marketing or Sales Operations is a strong plus.

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