Territory Manager Retail Sales

1 week ago


Coimbatore, Tamil Nadu, India Mahindra & Mahindra Limited Full time ₹ 4,00,000 - ₹ 12,00,000 per year
Responsibilities & Key Deliverables

• To ensure customer satisfaction by timely complaint resolution within defined SLAs thru service dealerships

• To ensure adherence to scheduled maintenance services thru service dealerships

• To build and manage relationships with all customers

• To ensure timely availability of spare parts at service dealerships covering all models

• To meet service revenue targets and timely service payment collections

• To establish and develop service dealer network

• To ensure that all service dealerships adhere to required service norms with capable and skilled manpower

• To develop service network capability by coaching, motivating and guiding channel partners

• To ensure Product reliability by tracking and resolving key service problems in the area

• To send timely market intelligence and MIS reports to headquarters at Mumbai
Experience
9 to 12 yrs.
Industry Preferred
Qualifications
BE
General Requirements



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